Personal Qualities of A Health Care Worker

32 terms by CMAHowell 

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Empathy

Identification with and understanding of another's situation, feelings, and motives

Honesty

Truthfullness and itegrity

Dependability

Reliability; trustworthiness

Willingness to Learn

Showing that you want to increase your work knowledge and skills

Patience

Being tolerant and understanding

Acceptance of Criticism

The ability to deal with dispproval or a suggestion that something can be improved

Enthusiasm

A strong feeling of excitement or interest

Self Motivation

Ability to begin or follow through with a task.

Tact

The ability to say and do things in a way that will not offend another person.

Competence

Qualifed and capable of performing a task.

Responsibility

Being willing to be held accountable for your actions.

Discretion

Using good judgement in what you say or do.

Team Player

Working well with others

Communication

the exchange of information, thoughts, ideas, and feelings.

Verbal

Spoken words and written communications.

Nonverbal

Facial experessions, body language, and touch.

Listening

Paying attention to and making an effort to hear what the othr person is saying.

Cultural Diversity

Differences in culture

Culture

Values, beliefs, attitudes, and customs shared by a group of people and passed from one generation to the next.

Teamwork

consists of professionals working together for the benefit of the patient.

Leadership

Ability to encourage people to work together to achieve common goals.

Leader

Person who leads or guides others or who is in charge.

Democratic Leader

Encourages the participation of all individuals in making decisions or solving problems.

Laissez Faire

Not interfering in the affairs of others.

Laissez-faire leader

Has minimal rules or regulations; allows group to function independently without direction.

Autocratic

Dictatorship; maintaining total rule.

Autocratic Leadership

A dictator; maintains total rule; makes all the decisions.

Stress

The reaction of a person's body to potentially threatening, challenging, or disturbing events

Stressors

Cause one to change, alter behavior, or adapt to a situation.

Problem Solving Method

Steps include:
Gather information; Identify the problem; list possible solutions; make a plan; act on your solution; evaluate the results; change the solution.

Time management

Skills that allow you to use time in the best way possible.

Goal

A desired result or purpose toward which one is working.

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