5 Written Questions

1. FALSE
2. assets of the bankurpt person are liquidated and are distributed according to the law to the creditors
3. TRUE
4. 30 days
5. don't call at 6am or 10pm

4 Matching Questions

1. Chapter 11 Bankruptcy
2. What law states that if a physician agrees to extend credit to one patient, that they must extend the same courtesy to all patient?
3. Part of good patient education involves providing the patient with the office collection policies and procedures in written form.
4. Chapter 13 Bankruptcy

1. a equal credit opportunity act
2. b protects the wage earner from creditors
3. c reorgainzation of a business
4. d TRUE

5 Multiple Choice Questions

1. TRUE
   1. When a patient receives an insurance check, you must notify the patient that you are aware of the payment, not send further statements, and speed up the collection process.
   2. The fair Debt collection Practices Act protects the physician from unpaid accounts.
   3. What law states that if a physician agrees to extend credit to one patient, that they must extend the same courtesy to all patient?
   4. How many days does an account be considered delinquent from non-payment?
2. collecting fees for service at the time the service was rendered
   1. Define Fee-for-Service:
   2. Define Truth in Lending Act:
   3. Chapter 7 Bankruptcy
   4. Define Age analysis:
3. 6 months
   1. What should you avoid when making telephone collection calls?
   2. How would you describe Accounts Receivable?
   3. Legal action is normally sought when an account is past due by how long?
   4. Define Truth in Lending Act:
4. law states that a patient has 60 days to complain about a billing error
   1. Define Age analysis:
   2. Define Fair Credit Billing Act
   3. Define Truth in Lending Act:
   4. Define Fee-for-Service:
5. unpaid balances due from patient or service rendered
   1. How would you describe Accounts Receivable?
   2. Define Fair Credit Billing Act
   3. Define Age analysis:
   4. Define Fee-for-Service:

5 True/False Questions

1. A collection agency will take an average of 50% of the money received on an account for commission. → 6 months

   True        False

2. Define Age analysis: → collecting fees for service at the time the service was rendered

   True        False

3. The fair Debt collection Practices Act protects the physician from unpaid accounts. → 30 days

   True        False

4. Which of the following applies to writing collection letters? → giving a time frame in which a patient should respond when and how

   True        False

5. Define Truth in Lending Act: → consumer protection act

   True        False