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5 Written questions

5 Matching questions

  1. Occasion Standard
  2. Attitudes
  3. Transactional process
  4. Self Standard
  5. Role
  1. a time, place, purpose of an event
  2. b one that involves an exchange
  3. c knowing who you are, what you want to achieve, and how you want others to perceive you
  4. d part played in a specific setting or situation
  5. e impact others, influence the way you see people, manageable by recognizing how they are formed

5 Multiple choice questions

  1. things needs to nurture and maintain goodwill with people (tacy, courtesy, respect)
  2. interferes with or disrups communication
  3. provides surroundings or space for communication to take place, influences quality of interaction within physical space
  4. tone in which interaction takes place, influences emotional, attitudinal, and intellectual tone of communication
  5. creates meaning, sends, and receives messages, and exchanges meaning

5 True/False questions

  1. barrierblocks communication


  2. Competent Communicatorcreates meaning, sends, and receives messages, and exchanges meaning


  3. Appropriatenesswhat is suitable for a specific situation


  4. messageconveys meaning, feeling, and various kinds of energy from sender; info exchanged between communicators


  5. Normstated or implied expectation


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