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of 21 available terms

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5 Written Questions

5 Matching Questions

  1. climate
  2. Listener Standard
  3. Norm
  4. Task Standard
  5. Transactional process
  1. a stated or implied expectation
  2. b considering needs, desires, and limitations of others
  3. c tone in which interaction takes place, influences emotional, attitudinal, and intellectual tone of communication
  4. d know behavior that is necessary
  5. e one that involves an exchange

5 Multiple Choice Questions

  1. part played in a specific setting or situation
  2. situation in which communication occurs
  3. interferes with or disrups communication
  4. things needs to nurture and maintain goodwill with people (tacy, courtesy, respect)
  5. knowing who you are, what you want to achieve, and how you want others to perceive you

5 True/False Questions

  1. messageconveys meaning, feeling, and various kinds of energy from sender; info exchanged between communicators


  2. Occasion Standardknow behavior that is necessary


  3. barrierblocks communication


  4. Competent Communicatorsomeone who incorporated knowledge, attitude, and skills into his communication


  5. Attitudesblocks communication


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