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5 Written questions

5 Matching questions

  1. Relationship Skills
  2. climate
  3. Context
  4. Role
  5. channel
  1. a situation in which communication occurs
  2. b things needs to nurture and maintain goodwill with people (tacy, courtesy, respect)
  3. c part played in a specific setting or situation
  4. d tone in which interaction takes place, influences emotional, attitudinal, and intellectual tone of communication
  5. e provides space through which message must pass, determines method to send

5 Multiple choice questions

  1. conveys meaning, feeling, and various kinds of energy from sender; info exchanged between communicators
  2. creates meaning, sends, and receives messages, and exchanges meaning
  3. established level of requirement or excellence
  4. time, place, purpose of an event
  5. knowing who you are, what you want to achieve, and how you want others to perceive you

5 True/False questions

  1. physical environmentsituation in which communication occurs

          

  2. Skillsinterferes with or disrups communication

          

  3. Attitudesthings needed to do a job and complete task effectively

          

  4. noisestated or implied expectation

          

  5. Normstated or implied expectation

          

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