Business in Action Ch 12 BUSN100 Management-Workforce Relations

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1. Explain the role of labor unions and contrast the perspectives of employees and employers on the issue of unionization 2. Identify the three most important pieces of labor relations legislation in the 20th century 3. Explain how unions are structured and describe the organizing process 4. Describe the collective bargaining process 5. Explain the procedures for addressing employee grievances and arbitrating disputes 6. List the major challenges facing unions today and explain the potential imp…

_____ ________ Relationship between organized labor and management ( in their role as representative of business owners)

Labor Relations

_____ ______ Organizations that represent employees in negotiations with management

Labor Unions

________ Length of time someone has worked for his or her current employer

Seniority

____ _____ Common element of labor contracts specifying such things as the tasks certain employees are required to do or forbidden to do

Work Rules

________ _____ ________ ___ Legislation passed in 1935 that established labor relations policies and procedures for most sectors of private industry; commonly known as the Wagner Act

National Labor Relations Act

_____-__________ _________ ___ Legislation passed in 1947 that addressed many concerns raised by business owners and shifted the balance of power again; commonly known as the Taft- Hartley Act

Labor-Management Relations Act

_____-_________ ______ ___ ____________Legislation passed in 1959 designed to ensure democratic processes and financial accountability within unions; commonly known as the Landrum- Griffith Act

Labor-Management Reporting and Disclosure Act

_____ ________ Measures that protect the union's right to represent workers

Union Security

_____ ____ Unionized workplace in which employees are required to maintain union membership

Union Shop

_____-__-____ laws State laws that prohibit union and agency shops

-Right-t-Work laws

______ Local unions that represent employees in a specific geographic area or facility

Locals

________ _____ Nationwide organization composed of many local unions that represent employees in specific locations

National Union

__________ _____ Cards signed by employees to indicate interest in having a union represent them

Authorization Cards

___________ ________ Secret-ballot election overseen by the NLRB to determine whether a union gains the right to represent a group of employees

Certification Election

_____________ Employee vote to take away a union's right to represent them

Decertification

_________ __________ Negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract

Collective Bargaining

_________ Use of an impartial third party to help resolve bargaining impasses

Mediation

___________ Decision process in which an impartial referee listens to both sides and then makes a judgment by accepting one side's view

Arbitration

_____ Temporary work stoppage aimed at forcing management to accept union demands

Strike

______ Pressure action by union members and sympathizers who refuse to buy or handle the product of a target company

Buyout

____________ Nonunion workers hired to do the jobs of striking workers

Strikebreakers

_______ Decision by management to prevent union employees from entering the workplace; used to pressure the union to accept a contract proposal

Lockouts

_________ Court order that requires one side in a dispute to refrain from or engage in a particular action

Injunction

______ _____ ________ Unlawful acts made by either unions or management

Unfair Labor Practice

________ Formal complaint against an employer

Grievance

Escalating process of discipline that gives employees several opportunities to correct performance problems before being terminated

Progressive Discipline

_______ ____ _____ ___ Pending legislation that would significantly alter the union election provisions of the Wagner Act, making it easier for unions to organize groups of workers

Employee Free Choice Act (EFCA)

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