NAME

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4 Written questions

4 Multiple choice questions

  1. a skeleton of a letter or document with preset and prespaced elements
  2. a type of written documentatin used for interoffice communication
  3. a type of letter format in which all letter components are justified left
  4. a type of letter format that is styled the same as block, except the first sentence of each paragraph is indented five spaces

4 True/False questions

  1. salutationan introductory phrase that greets the reader of a letter

          

  2. proofreadwords or phrases with unusual capitalization

          

  3. BiCapswords or phrases with unusual capitalization

          

  4. fonta typeface; affects the way written messages look

          

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