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4 Written questions

4 Multiple choice questions

  1. a typeface; affects the way written messages look
  2. words or phrases with unusual capitalization
  3. a type of letter format that is styled the same as block, except the first sentence of each paragraph is indented five spaces
  4. the blank space around the edges of a piece of paper, such as a letter or page of a book

4 True/False questions

  1. full blocka type of letter format in which the date, subject line, closing and signatures are to the right margin; all other lines are justified left


  2. salutationan introductory phrase that greets the reader of a letter


  3. BiCapswords or phrases with unusual capitalization


  4. enclosureindication for the reader that an item is accompanying the letter


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