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4 Written questions

4 Multiple choice questions

  1. indication for the reader that an item is accompanying the letter
  2. words or phrases with unusual capitalization
  3. a typeface; affects the way written messages look
  4. read the written draft for accuracy and clarity and correct errors

4 True/False questions

  1. blocka type of letter format that is styled the same as block, except the first sentence of each paragraph is indented five spaces

          

  2. memoranduma skeleton of a letter or document with preset and prespaced elements

          

  3. intercapsa skeleton of a letter or document with preset and prespaced elements

          

  4. marginthe blank space around the edges of a piece of paper, such as a letter or page of a book

          

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