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4 Written questions

4 Multiple choice questions

  1. read the written draft for accuracy and clarity and correct errors
  2. words or phrases with unusual capitalization
  3. a type of letter format in which all letter components are justified left
  4. words or phrases with unusual capitalization

4 True/False questions

  1. marginthe blank space around the edges of a piece of paper, such as a letter or page of a book

          

  2. salutationan introductory phrase that greets the reader of a letter

          

  3. enclosurea skeleton of a letter or document with preset and prespaced elements

          

  4. memoranduma type of written documentatin used for interoffice communication

          

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