management chapter 7
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14 terms
Terms | Definitions |
|---|---|
 organization change | any substantive modification to some part of the organization |
| planned change | change that is designed and implemented in an orderly and timely fashion in anticipation of future events |
| reactive change | a piecemeal response to circumstances as they develop |
| enterprise resource planning (erp) | a large-scale information system for integrating and synchronizing the many activities in an extended enterprise |
| business process change (reengineering) | the radical redesign of all aspects of a business to achieve major improvement in cost, service or time |
| organizational development (OD) | process of enhancing the effectiveness of an organization and the well-being of its members through planned interventions |
| inovation | the managed effort of an organization to develop new products or service or new uses for existing products or services |
| radical innovation | a new product,service,or technology that completely replaces an existing one |
| incremental innovation | a new product, service or technology that modifies and existing one |
| technical innovation | a change in the appearance or performance of products or services or the physical process through which a product or service passes |
| managerial innovation | a change in the management process in an organization |
| product innovation | a change in the physical characteristic or performance of an existing product or service or the creation of new ones |
| process innovation | a change in the way a product or service is manufactured created or distributed |
| intrapreneurs | similar to entrepreneur except that they develop new business in the context of a large organization |
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