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5 Written questions

5 Matching questions

  1. delayed grief
  2. 5-9 years old
  3. fear
  4. warmth and caring
  5. Grief work
  1. a the ability to be considerate and friendly as demonstrated by both verbal/non-verbal behaviors
  2. b strong emotion marked by such reactions as alarm, dread and disquiet
  3. c -may understand that death is final but may not accept it as something that happens to everyone
    -often personify death (bogeyman)
  4. d (Worden) inhibited, supressed, or postponed response to a loss
  5. e (Erich Lindemann) a process occurring with, aimed at loosening the attachement to the dead for reinvestment in the living

5 Multiple choice questions

  1. an organized, flexible, purposeful, group-centered time-limiting response to death which reflects reverence, dignity and respect
  2. blame directed towards one's self, based on real or unreal conditions
  3. the ability to present oneself sincerely
  4. Developing Interpersonal Skills (for sucessful Funeral services)
    1. Phases of acquiring new interpersonal skills:
    -initial learning
    -uncomfortable use
    -consciously skilled
    -naturally skilled
    2. Essential Skills - attending or listening, paraphrasing, clarifying, perception checking, leading the discussion, questioning, reflected feelings, informing, summarizing
  5. to hold one responsible or find fault with for an action or error

5 True/False questions

  1. Frederick HerzbergsTwo factory theory (2 factors motivate)
    1. Job satisfaction - happy and productive
    2. Job dissatisfaction - poor workers


  2. John BowlbyThe Attachment Theory - British psychoanalyst who studied the distress of infants who were separated from parents
    1. Attachments come from a need for security and saftey (assc w/ a relationship)
    2. the greater the potential for loss, the more intense the reaction (nature of the attachment)
    3. the same theory applies to death
    4. behaviors that may be exhibited - crying, perpetual searching (for attachment lost or didn't have), anxiety, clinginess (holding on to what they have left)
    5. children mourn in a way similar to adults
    6. allow children to talk freely and ask questions


  3. Grief therapy(Erich Lindemann) a process occurring with, aimed at loosening the attachement to the dead for reinvestment in the living


  4. grief counselinghelping people facilitate uncomplicated grief to a healthy completion of the tasks of grieving within a reasonable time frame


  5. shockthe reaction of the body to an event, often experienced emotionally as a sudden, violent, and upsetting disturbances


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