Chapter 5 Interpersonal Skills & Human Behavior
About this set
Created by:
Sweetpea74 on January 27, 2011
Subjects:
Log in to favorite or report as inappropriate.
Order by
35 terms
Terms | Definitions |
|---|---|
 adage | a saying often in metaphoric form that embodies a common observation |
| aggressive | forceful or intended to dominate; hostile, injurious, or destructive, especially when referring to a behavior caused by frustration |
| ambiguous | capable of being understood in two or more possible senses or ways; unclear |
| animate | to fill with life; to give spirit and support to expressions |
| battery | an offensive touching or use of force on a person without his or her consent |
| caustic | marked by sarcasm |
| channels | means of communication or expression; courses or directions of thought |
| comfort zone | a place in the mind where an individual feels safe and confident |
| congruent | being in agreement, harmony, or correspondence; conforming to the circumstances or requirements of a situation |
| decodes | converts, as in a message, into intelligible form; recognizes and interprets |
| defense mechanisms | psychologic methods of dealing with stressful situations that are encountered in day to day living |
| encodes | converts from one system of communication to another; converts a message into code |
| encroachments | actions that advance beyond the usual or proper limits |
| enunciate | to utter articulate sounds; the act of being very distinct in speech |
| external noise | sounds or factors outside the brain that interfere with the communication process |
| externalization | the attibution of an event or occurrence to causes outside the self |
| feedback | the transmission of evaluative or corrective information to the original or controlling source about an action, event, or process |
| grief | reaction to an unfortunate outcome; a deep distress caused by bereavement, a loss, or a perceived loss |
| internal noise | factors inside the brain that interfere with the communication process |
| language barrier | any type of interference that inhibits the communication process and is related to languages spoken by the people attempting to communicate |
| litigious | prone to engage in lawsuits |
| malediction | speaking evil or the calling of a curse |
| media | term applied to agencies of mass communication such as newspapers, magazines, and telecommunication |
| paraphrasing | to express an idean in different wording in an effort to enhance communication and clarify meaning |
| perception | capacity for comprehension; an awareness of the elements of the environment |
| physiologic noise | physiologic interferences with the communication process |
| pitch | highness or lowness of a sound; the relative level, intensity, or extent of some quality or state |
| proxemics | the study of the nature, degree, and effect of the spatial separatoin individuals naturally maintain |
| sarcasm | a sharp and often satirical response or ironic utterance designed to cut or give pain |
| stereotype | something conforming to a fixed or general pattern; a standarized mental picture that is held in dommon by many and represents an oversimplified opinion, prejudiced attitude, or uncritical judgement |
| stressors | stimuli that cause stress |
| subtle | difficult to understand or perceive; having or marked by keen insight and ability to penetrate deeply and thoroughly |
| thanatology | the study of the phenomena of death and of psychologic methods of coping with death |
| vehemently | in a manner marked by forceful energy; intensely emotionally |
| volatile | easily aroused; tending to erupt in violence |
First Time Here?
Welcome to Quizlet, a fun, free place to study. Try these flashcards, find others to study, or make your own.