Chapter 3 BIS

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E business

the conducting of business on the internet

digital darwinism

implies that organizations which cannot adapt to the new demands are doomed to extinction

disruptive technology

a new way of doing things that initially does not meet the needs of existing customers

sustaining technology

produced an improved product customers are eager to buy

internet

a global public network of computers that pass information from one to another

protocols

standards that specify the formal of data as well as the rules to be followed during transmission

world wide web

a global hypertext system that uses the internet as its transport mechanism

hypertext transport protocol

the internet standard that supports the exchange of information on the WWW

digital divide

when those with access to technology have great advantages over those without access.

web 2.0

set of economic social and technology trends that collectively form the basis for the next generation of the internet

web mash-up

a or web application that uses content from more than one source to create a new service

application programming interface

a set of routines, protocols, and tools for building software applications

mashup editors

provide a visual interface to build a mashup

semantic web

an evolving extension of the WWW where content can be expressed in natural and formatting language

service oriented architecture

a business driven IT architectural approach that supports integrating a business as linked repeatable tasks or services

4 common tools for accessing internet information

intranet
extranet
portal
kiosk

intranet

an internalized portion of the internet that allows an organization to provide access to information only to its employees

extranet

an intranet that is available to strategic allies

portal

a website that offers a broad array of resources and services

kiosk

a publicly accessible computer system that has been set up to allow interactive information browsing

3 common service providers

internet service provider
online service provider
application service provider

internet service provider

a company that provides individuals and other companies access to the internet along with additional related services

wireless internet service provider

an ISP that allows subscribers to connect to a server at designated hot-spots or access points

online service provider

offers an extensive array of unique services

application service provider

a company that offers an organization access over the internet to systems and related services

service level agreements

define the specific responsibilities of the service provider and set the customer expectations

ecommerce

the buying and selling of goods and services over the internet

ebusiness

the conducting of business on the internet

ebusiness model

an approach to conducting electronic business on the internet

business to business

applies to businesses buying and selling to each other over the internet

electronic marketplaces

interactive business communitites providing a central market where multiple buyers and sellers can engage in e business activities

business to consumer

applies to any business that sells its products or services to consumers over the internet

eshop, estore or etailer

version of a retail store where customers can shop at any hour of the day without leaving their home or office

emall

serves as a gateway to access other eshops

consumer to business

applies to any consumer that sells a product or service to s business over the internet

consumer to consumer

applies to sites primarily offering goods and services to assist consumers interacting with each other over the internet

eprocurement

the B2B purchase and sale of supplies and services over the internet

electronic catalog

presents customers with information about goods and services offered for sale bid or auction on the internet

intermediaries

agents software or businesses that bring buyers and sellers together by providing a trading infrastructure

re intermediation

refers to using the internet to reassemble buyers sellers and other partners in a traditional supply chain way

clickstream data

the exact pattern of a consumer's navigation through a site

egovernment

involves the use of strategies and technologies to transform governments by improving the delivery of services and enhancing the quality of interaction between citizens and the government

mobile commerce

the ability to purchase goods and services through a wireless internet enabled device.

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