| Term | Definition |
| charisma | n. A special magnetic charm or appeal arousing loyalty or enthusiasm for a leader |
| autocratic | adj. A style of leadership in which the leader tells others what needs to be done without getting their advice or ideas |
| delegation | n. 1) The act of empowering to act for another; 2) a group of persons chosen to represent others |
| empowerment | n. The act of giving others authority and responsibility by enabling specific skills or talents |
| incentive | n. Something that incites to determination or action |
| influence | n. The power or capacity of causing an effect in indirect or intangible ways |
| optimize | v. To make as perfect, effective, or functional as possible |
| paradigm | n. A philosophical or theoretical framework |
| competencies | n. Skills or abilities that people develop and use interpersonally, congnitively, or technically |
| compromise | n. A problem solving style in which one is willing to achieve some (but not all) of his interests, and to grant some (but not all) of the interests of others |
| cooperation | n. A problem-solving style that enables people to work together so everyone can win |
| collaboration | n. 1) The act of working jointly with others in an intellectual endeavor; 2) The act of cooperating with an enemy that is occupying one's country |
| accommodation | n. A problem solving style in which one puts his interests last and lets others have what they want |
| competition | n. A problem solving style in which one puts his interests first in order to get what he wants |
| avoidance | n. A problem solving style in which one does not get involved in conflict |