Hospitality Management 2

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kgutmann  on February 14, 2011

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Hospitality Management 2

market segment
subgroup of customers who share a specific set of needs and expectations
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Terms

Definitions

market segment subgroup of customers who share a specific set of needs and expectations
concepts elements of a food service operation that contribute to its function and a complete and organized unit service the needs and expectations of its guests
sommelier a person trained in serving and selling fine wines
temperature danger zone 40-140 degrees
shared location plan when a chain combines with another business
exepditer "expo" helps keep food orders together and works as a liaison between servers and cooks
beer fermeneted malt beverage
lager clear and light bodied beer
ale more bitter beer
stout very dark ale with sweet, strong flavor
spirits distilled and fermented beverage made from grains
proof 2 times the percentage of alcohol
jigger bar tending tool to measure liquor
spot light system way to determine if someone drank too much

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kgutmann