5 Written questions
5 Matching questions
- Interaction Model
- Communication is governed by rules
- Cultural communication codes
- Several influences affect the accuracy of interpersonal perceptions:
- collectivistic culture
- a Explicit rules - rule about behavior that has been clearly articulated.
Implicit rules - rule about behavior that has not been clearly articulated but is nonetheless understood.
- b believes people's primary responsibility is to their families, companies, and communities..
- c Includes all elements of the Action Model, and also suggests that:
Receivers provide feedback through verbal and nonverbal behavior
The context of communication affects its meaning
- d Idioms, Gestures
- e Physiological states and traits
Culture and co-culture
5 Multiple choice questions
- the tendency to attribute one's successes to internal causes and one's failures to external causes.
- A predisposition to perceive only what we want or expect to perceive
Our perceptual set is influenced by
Our sex and gender roles
Our cultural experiences
Our personal experiences
- Sees time as linear; values promptness
- The first impression we have of someone overshadows our later impressions of the person
First impressions set the tone for all future interaction
Although powerful, first impressions are not unchangeable
- The learned, shared symbols, language, values and norms that distinguish one group of people from another
5 True/False questions
Action model → Includes all elements of the Interaction Model, and also suggests that:
Both parties in conversation are simultaneously senders and receivers
Communication flows in both directions at once
Improving your perceptual → symbols, language, values, norms
Communication competence → Everyone is an expert at communication
Communication will solve any problem
Communication is inherently good
More communication is always better
Action Model → treats communication as a two way process.
feminine culture → values traditionally masculine characteristics, such as ambition and achievement