5 Written questions
5 Matching questions
- role constructs
- Why do we communicate?
- Communication is governed by rules
- Three attribution errors are common:
- a emphasize people;s social or professional position, so we notice that a person is a teacher, an accountant, a father, a community leader, and so on.
- b Explicit rules - rule about behavior that has been clearly articulated.
Implicit rules - rule about behavior that has not been clearly articulated but is nonetheless understood.
- c physical needs, relational needs, identity needs, Spiritual needs, Instrumental needs,
- d reflect groups of people within your society with whom you identify.
ex. fraternity, clubs focused on hobbies....
- e Self-serving bias
Fundamental attribution error
5 Multiple choice questions
- Our most recent impression of someone affects our perception of that person the most
Recency effect does not necessarily contradict primacy effect. Taken together, they show the importance of the first and the most recent impression.
- Believes in the basic equality of all people; does not allow any group to acquire too much power
- the tendency to attribute one's successes to internal causes and one's failures to external causes.
- Includes all elements of the Action Model, and also suggests that:
Receivers provide feedback through verbal and nonverbal behavior
The context of communication affects its meaning
- self awareness, adaptability, empathy, cognitive complexity, ethics.
5 True/False questions
Components of culture → believes verbal communication should be straightforward and direct.
"say what you mean and mean what you say"
Interpersonal perception is affected by several fundamental forces: → Stereotyping
Polychronic Culture → Sees time as non-linear; expectations for promptness vary according to the relationship
Transaction model → treats communication as a one way process
Improving your perceptual → symbols, language, values, norms