5 Written Questions
5 Matching Questions
- Nonverbal communication is present in most interpersonal interactions
- de- intensification
- three persuasion strategies
- Naming defines and differentiates us
- Social anxiety
- a fear of not making a good impression on others
- b -Communicators are attuned to facial expressions, tone of voice, accents, clothing, smell, touch
-nonverbal signals are present even in channel-lean communication, such as telephone call or e-mail message
- c make things appear that you are feeling less emotion then you really are
- d most names suggest demographic characteristics, such as sex, age group, ethnicity.
naming practices vary by culture and evolve over time
we often make judgments about a person's character on the basis of his or her name
- e Anchor and contrast - make a large request that is rejected followed by a more reasonable request
Norm of reciprocity - to repay favors
ex. if you lend me your car i will buy you dinner.
social validation principle -
5 Multiple Choice Questions
- variations on a language that are shared for a certain region or social class
ex. wash clothes vs wash rags
- words that intend to mislead the listener by implying something they do not actually say.
- literal meaning (look up)
- happiness: a state of contentment, joy, pleasure, and cheer.
love and passion:
- Eye blinking
- liars often use fake smiles
- many liars use minimal body movement
5 True/False Questions
simulation → acting like you are feeling an emotion
fear: → the emotion process of dealing with profound loss
Norm of reciprocity → to repay favors
ex. if you lend me your car I will buy you dinner
disgust: → A feeling of revulsion in reaction to something offensive---or someone?
Ways of enhancing or damaging credibility: → -ambiguous language can be interpreted to have more than one meaning.
-use of ambiguous language can be intentional or unintentional
-some words can be more concrete than others