| Term | Definition |
| attribution process 3 steps | perception of action, judgement of intention, attribution of disposition |
| 5 judgement of intentions | association, causality, justifiability, foresee ability, intentionality |
| fundamental attribution error | the tendency for observers to underestimate situational influences and overestimate dispositional influences upon them |
| cognition emotion action model | situation => either nr or r (cognition => sympathy if nr or anger if rs (emotion) => helping or not helping (action) |