PR 5

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kawaggoner91  on March 3, 2011

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PR 5

PR
Occurs in a mutually beneficial environment in which an organization and its publics can flourish; focus on building and maintaining relationships.
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PR Occurs in a mutually beneficial environment in which an organization and its publics can flourish; focus on building and maintaining relationships.
Noise Static, envelops communication and often inhibits it; physical and intangible forms.
Source Where communication originates; 1st part of coorientation; credibility important and can be influences by reputation, context, and communication ability.
Message Content of the communication; need knowledge of purpose and intended receiver.
Channel Medium used to transmit a message to a receiver; key to choose best channel; needs to be relevant to the intended receiver.
Receiver Person for whom the message is intended.
Feedback Receiver's reaction as interpreted by the source; no communication without this.
Communication is like an... electrical circuit
Magic Bullet Theory Belief that the mass media has huge power over their audience. If sender develops right message, people can be influenced to do anything. Prevalent in 1930's with radio and fascism.
Two Step Theory Mass media influence society's key opinion leaders who influence the opinions and actions of society itself.
N-Step Theory Recognizes that different people are credible in different contexts. Stresses role of opinion leaders who vary from issue to issue.
Diffusion Theory Power of media is not so much to motivate as it is to inform; people can influence their own peer groups as ideas are passed on through a diffusion process.
Agenda Setting Theory Mass media tell people not what to think but what to think about; media set public agenda. Recognized current theory. Organizations can use PR to influence the media.
Uses and Gratifications Power in communication is in the ability of receivers to pick and choose their channels of information; audience is a gate-keeper.
Two Way Process Acknowledgment of the public's supremacy over the media.
Motivations People act in self interest
Maslow's Hierarchy of Needs Explains how people determine their self interests. Some needs are more important and are fulfilled first.
Physiological Needs 1st on Maslow's Hierarchy; biological demands
Safety 2nd on Maslow's Hierarchy; personal security and comfort
Acceptance 3rd on Maslow's Hierarchy; love and belonging
Self Esteem 4th on Maslow's Hierarchy; recognition and success
Self Actualization 5th on Maslow's Hierarchy; achieving goals for the sake of achieving
Democracy Type of government that desires consensus and public debate.
Public Opinion Public Debate
Logos Appeal to reason
Ethos Appeal to character
Pathos Appeal to emotion
Aristotle Thought of logos, ethos, and pathos
Ethos Most powerful tool for persuasion
Compliance Persuasion is a tactic for gaining...
Belief Basic building block; one's commitment to an idea based in personal experience.
Attitude When a belief affects behavior; behavioral inclination.
Opinion Attitude is strong and inspires sharing; an expressed behavioral inclination.
Public Opinion Average expressed behavioral inclination; accounts for wide range of positions people have.
Evolution Mass sentiment-Issue-Public-Debate-Public Opinion-Social Action-Social Values
Manipulation Underhanded; cost to credibility

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