Management Information Systems Test 3 Terms
About this set
Created by:
dianaccamp on March 5, 2011
Subjects:
managerial information systems
Description:
Dr. Keith Lindsey's Spring 2011 Managerial Information Systems Class Trinity University Test Terms #3
Classes:
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49 terms
Terms | Definitions |
|---|---|
 HTTP | a protocol that allows for the transfer and downloading of Web information |
| URL | unique address given to each Web site |
| IP address | a special numeric address that is given to each Web Site |
| HTML | helps developer create Web pages; focuses on display and determines the look and location of content |
| XML | enables the creation of various data types on Web; focuses on content and conveys the meaning or content of the data |
| XHTML | a combination of XML and HTML |
| RSS | a family of XML file formats that allow automatic downloads of content on a subscription basis (ex: notifying all craft blogs about new craft supplies available) |
| Blogs | a "Web log" where surfers are invited to post opinions and art; this focuses on a topic or a set of topics |
| Wiki | Web application that enables users to add to and edit contents of Web pages; essentially open-source aspect of internet |
| Wiki | this is often used as a part of groupware and an example is Wikipedia |
| Podcast | the publishing of sound and video on the Web for download--often on a subscription basis; this "shapes corporate culture" |
| Instant messaging (IM) | real-time chat; within business, this means that customers can chat with sales or support reps instantly |
| Cookie | small file that stores information about a Web site visitor; stored on the visitor's computer; can be good or bad |
| Clickstream tracking | tracks a surfer's clicking activities |
| Spyware | traces and reports online behavior |
| proprietary technology | intellectual property of developer; not available for all to use/alter freely; includes local search engine, wish lists, video streaming tools, etc |
| Business to business | trading between businesses only; form of Supply Chain Management (remember all the differences of warehouses) |
| business to consumer | trading with the general public; include most business transactions we would deal with |
| consumer to consumer | an example of this is ebay |
| consumer to business | an example is goodwill or crowdsourcing.com |
| reach percentage | the percentage of Web users who visited a site in the past month |
| intranet | network used only by employees of an organization (can be considered ERP) |
| extranet | network shared by employees of different organizations, usually business partners (can be considered SCM) |
| online business alliances | collaboration between businesses in establishing a Web Site; suppliers are invited to sell through the site and compete among themselves, driving prices down (ex: Amazon) |
| E-Tailing | online retailing to consumers |
| Fulfillment activities | these include picking, packing, and shipping |
| Consumer profiling | know customers better by gathering information about their online activities; some consider this a violation of privacy |
| conversion rate | the proportion of site visitors who make a purchase |
| reverse auction | customers name their own price for desired goods and services |
| content providers | offer information, artistic work, classified ads, and video |
| EBBP (electronic bill presentment and payment) | provides online bills and payment options for customers |
| phishing | type of fraud involving a fake Web site |
| Extra-organizational workforce | companies purchase labor from a larger pool |
| Mobile commerce (M-commerce) | business conducted on mobile devices; too early to officially describe as disruptive or sustaining; many believe that information delivery is the main use instead of commerce; businesses must make Web sites usable on mobile phones |
| EDI (electronic data exchange) | a system used prior to the Web to exchange documents electronically; set standards for data formats; owned and managed by VANs (value-added networks); ex: GM motors and needing to reduce high cost of mailing stuff |
| load balancing | transfer data requests from a busy server to a less busy server |
| mirror servers | servers with duplicated content |
| pure-play | company whose entire business is online |
| brick-and-mortar | company that owns physical stores |
| click-and-mortar | company that owns physical stores and a Web-site |
| inquiry interface | connects to database to allow user to search a catalog of products or services (essential element #1 of conducting business on the web) |
| order processing application | an example would be credit-card verification application (essential element #2 of conducting business on the web) |
| order-fulfillment system | picks, packs, and ships (essential element #2 of conducting business on the web) |
| elements needed to support business to consumer commerce | - targeting customers - capturing the customer's complete experience -personalizing service - shortening the business cycle - let customers help themselves - be proactive and de-commoditize |
| Global Information System | a system that serves organizations in multiple countries; essentially a larger application of IS |
| Globalization | designing global sites to cater to local needs and preferences |
| Think Globally, Act Locally | What is the quote of the best strategy when explanding a business globally? |
| 5 essential parts of designing global Web site | 1). Plan 2). Learn the Preferences 3). Translate Properly 4). Be Egalitarian 5). Avoid Cultural Imperialism |
| 8 Challenges faced by Global Information Systems | 1). Technological barriers 2). Regulations and Tariffs 3). Electronic payment mechanisms 4). Different languages and cultures 5). economic and political considerations 6). different measurement and notation standards 7). Legal barriers 8). Different Time Zones |
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