What is McGregor's Theory X?
Workers avoid and dislike work; must be directed; have little ambition
What is McGregor's Theory Y?
Workers like and enjoy work; self-directed; responsible
List some Managerial Functions
Planning—staffing, fiscal, growth, etc.
Direct work and deal with conflict
Delegate and supervise work/workers
Educate and motivate workers
Evaluate work/workers at the unit level
Serve as a role model
Who is Lillian Wald?
Lillian Wald (1867-1940), American social worker, nurse, pacifist, and reformer, founded one of the first great American settlement houses.
List the five rights of DELEGATION
RIGHT TASK (based on job description, scope of practice)
RIGHT DIRECTION AND/OR COMMUNICATION (specific!)
RIGHT SUPERVISION AND EVALUATION (mgmt by rounds)
Acuity system in LTC
3 - total care, 1 - minimal care