5 Written Questions

1. a method of billing whereby a vendor posts an image of your statement on the internet and alerts you by e-mail that your bill has arrived.
2. involves consumers and businesses paying to purchase physical goods, information, or services that are posted or advertised online.
3. a practice that entails sending bogus messages purportedly from a legitimate institution to pry personal information from customers by convincing them to go to a "spoofed" web site.
4. software modules supporting specific business processes that users can interact with over a network (such as the Internet) on an as-needed basis.
5. describes the difference between people who do and people who don't have the access or the capability to use high-quality, modern information and communications technology such as computers, the Internet, telephone, and television to improve their standard of living.

5 Matching Questions

1. eGovernment
2. dynamic web pages
3. static web pages
4. catalog management software
5. market segmentation

1. a the use of information and communications technology to simplify the sharing of information , speed formerly paper-based processes, and improve the relationship between citizen and government
2. b combines different product data formats into a standard format for uniform viewing, aggregating, and integrating catalog data.
3. c web pages containing variable information that are built to respond to a specific web visitor's request
4. d the identification of specific markets to target them with advertising messages.
5. e web pages that always contain the same information.

5 Multiple Choice Questions

1. A subset of e-commerce where all the participants are organizations.
   1. business-to-business (B2B) e-commerce
   2. business-to-consumer (B2C) e-commerce
   3. electronic commerce
   4. consumer-to-consumer (C2C) e-commerce
2. the data gathered based on the web sites you visit and the items you click
   1. electronic cash
   2. click fraud
   3. clickstream data
   4. cybermall
3. the direct sale from business to consumer through electronic storefronts, typically designed around an electronic catalog and shopping cart model
   1. electronic shopping cart
   2. electronic retaining (e-tailing)
   3. electronic bill presentment
   4. electronic exchange
4. companies that act as intermediaries between your website and online merchants who have the products and retail expertise.
   1. static web pages
   2. smart card
   3. storefront broker
   4. eGovernment
5. a trusted third-party organization or company that issues digital certificates.
   1. certificate authority (CA)
   2. electronic shopping cart
   3. digital certificate
   4. split-case distribution

5 True/False Questions

1. electronic commerce → an electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations.

   True        False

2. intellectual property → includes works of the mind such as books, films, music, processes, and software, which are distinct somehow and are owned and/or created by a single entity.

   True        False

3. product configuration software → tools wre originally developed in the 1980's to assist B2B sales people to match their company's products to customer needs.

   True        False

4. personalization → techniques capture data from actual customer web sessions primarily based on which pages were viewed and which weren't

   True        False

5. meta tag → a special (HTML tag, not visible on the displayed web page, that contains keywords representing your site's content, which search engines use to build indexes pointing to your website.

   True        False