5 Written Questions

1. monopolizing the conversation or speaking so forcefully that others feel pushed back and unwilling to respond
2. uses power or influence to impose a preference, usually involves "going over someone's head"
3. Is the primary objective of collaborative care
4. Conflicts that results when disagreements are acted out and battle lines are drawn
5. Type of conflict that serves to generate positive changes

5 Matching Questions

1. Characteristics of effective collaboration
2. key features necessary for collaboration
3. Avoidance
4. Attentive
5. Upper level

1. a Used when one side makes the decision to cease discussion and withdraw
2. b collaboration where providers retain responsibility and accountability for their own aspects of care and patients are directed to other providers when problem is beyond their expertise
3. c effective communication skills, mutual respect and trust, giving and receiving feedback, decision making and conflict management
4. d Type of communicator style that can be taught by modeling the behavior of obvious listening, such as eye contact while communicating
5. e common purpose and goals identified at the onset, clinical competence of each provider, interpersonal competence, humor , trust,valuing and respecting diverse, complementary knowledge.

5 Multiple Choice Questions

1. mutual goal setting and care planning between the client, physician, nurses and other involved health care providers
   1. High-quality care
   2. contentious
   3. Midrange level
   4. Collaborative care involves
2. Argumentative; quarrelsome; causing controversy or disagreement
   1. Overt
   2. Attentive
   3. contentious
   4. Functional
3. Type of hierarchical organizational structure that doe not support interdisciplinary collaboration
   1. authoritarian
   2. Positive
   3. Avoidance
   4. Attentive
4. is a short term resolution focused on minimizing the felt conflict without resolving it.
   1. smoothing over
   2. Attentive
   3. forcing
   4. Midrange level
5. effective communication skills, mutual respect and trust, giving and receiving feedback, decision making and conflict management
   1. problem solving or confrontation
   2. negotiating or bargaining
   3. Characteristics of effective collaboration
   4. Key feature necessary for collaboration include

5 True/False Questions

1. Positive → Type of feedback characterized by a communication style that is warm, caring, and respectful

   True        False

2. parallel communication → monopolizing the conversation or speaking so forcefully that others feel pushed back and unwilling to respond

   True        False

3. Handmaiden → In early years, term used to describe the role of nurse as providing assistance to the dr. In caring for patients

   True        False

4. problem solving or confrontation → can be applied through open discussion and through investigation of the dimensions of the coflict

   True        False

5. Middle level → Dr. and advanced practice nurse consult with one another...which level of collaborative practice does this represent?

   True        False