5 Written Questions
4 Multiple Choice Questions
- consists of three componenets; 1. describing the event as objectively as possible, 2. describing your feelings about the event, 3. suggesting an alternative that would be more acceptable to you.
- communication that is essentially there to provide feedback on how well the organization is functioning.
- Downward - Upward - Horizontal - Informal
- The idea that communicates consists of the transmission of messages through symbols that must be properly encoded and decoded to convey the intended meaning.
4 True/False Questions
Noise → The process of translating the intended message into symbols that can be used to transmit the message.
Persuasive Communication → Aristotle said that persuasive communication consists of three important dimensions; the source, the message, and the audience.
Informal communication → communication that is essentially there to provide feedback on how well the organization is functioning.
Strategies for effective managerial communication → Downward - Upward - Horizontal - Informal