5 Written Questions
4 Multiple Choice Questions
- The process of translating the intended message into symbols that can be used to transmit the message.
- is the lateral communication b/w peers, it does not follow the formal organizational hierarchy.
- communication that is essentially there to provide feedback on how well the organization is functioning.
- follows the organizational hierarchy and flows from higher level people to those in lower levels.
4 True/False Questions
Reactions to communication overload → Disregarding - Queuing - Filtering - Approximating - Multiple Channels
Informal communication → communication that is essentially there to provide feedback on how well the organization is functioning.
Persuasive Communication → Aristotle said that persuasive communication consists of three important dimensions; the source, the message, and the audience.
Different kinds of communication → Downward - Upward - Horizontal - Informal