Chapter 11 Types of Business Reports

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Final Exam Information

False

The prefatory parts of long, formal reports are universally standardized, and all parts should be used whenever formality is required

False

Because it guides readers through the report, a table of contents is included as a prefatory part in all reports that are more formal than letter and email reports

True

In some reports situations, it is permissible to combine the contents with the letter of transmittal or executive summary

True

the title fly is the most expendable of all the prefatory pages in a formal report

False

Although useful in books, subtitles to the report title are inappropriate in business reports

False

The five W's and one H (who, what, when, where, why, and how) are essential ingredients of every good report title

True

In a formal report written impersonally (in third person), it is permissible to have a letter of transmittal written personally

True

The table of contents is the report outline in finished form with page numbers

True

In some circumstances, the executive summary may be called synopsis, precis, abstract, or digest

True

Executive summaries can be organized in either direct or indirect order

True

If a long, formal report has been authorized in writing, it is appropriate to include this authorization document in the report

True

One acceptable way to write an executive summary is simply to reduce the report so that it is about 1/8 th its full length but to keep the main points in the same order and proportion

False

Formal reports longer than 18 pages should have an executive summary, those 18 and under should not

True

Because the shorter forms of reports usually concern day-to-day problems that are well known by their readers, they are not likely to need extensive introductions

True

The indirect order might be appropriate for a short report when the writer needs to prepare skeptical readers for his/her recommendations

True

One reason for using personal writing in the shorter, informal reports is that the writers and readers frequently know each other in such instances

True

Personal writing can be appropriate in long, formal reports as well as in short, informal reports

False

In a short report with a direct beginning that presents a conclusion and recommendation, the conclusion and recommendation should not be repeated at the end of the report

Flase

An appendix and bibliography are never included in short reports

False

Letter reports are used primarily for a company's internal communication

False

The maximum acceptable length of a letter report is four pages

True

Email reports may use headings and graphics

True

Email reports sent to readers high in the administration of the organization tend to be formal

True

The majority of reports written in business are routine operational reports

False

Because most businesses need essentially the same types of information to be reported, the culture and nature of a given organization have little influence on the types of routine operational reports it uses

True

Progress reports may include discussions of problems encountered or problems anticipated

True

If possible, a progress report should convey the message that progress has been made

False

Problem-solving reports should always present the proposed solution up front for easy access by the reader

False

Long form audit reports follow a standardized format

True

The short form audit report is a stereotyped statement verifying an accountant's inspection of a firm's financial records

True

Meeting minutes summarize discussion rather than capturing it verbatim

False

The writer usually has to figure out the topics to cover and their order when preparing meeting minutes

False

No matter how many attendees propose ideas during a meeting, the keeper of the minutes should be careful to report all of them

True

Anything may be included in a long report's introduction that will help the reader understand and appreciate the problem

False

It is not appropriate to include a discussion of the origin of the report in the report's introduction

False

You should not reveal in your report any factors that limited the research you did, because doing so would undermine your report's credibility

True

Providing enough background information in your report will sometimes mean including a history of the problem

True

A report that is based on complicated research methodology should describe the methodology in sufficient detail to allow the reader to pass judgement on the work done

False

If numerous secondary sources are used in a investigation, they can be mentioned in the introduction and then listed in detail in a bibliography

True

In a report that uses many specialized terms, it would be appropriate to use a special section in the introduction to define the terms

True

In a report that uses many specialized terms, it would be appropriate to use a special section in the introduction to define the terms

Fasle

The final summary in a report contains more supporting facts than the executive summary (synopsis) that appears in the report's prefatory section

True

In some reports it is logical to reach conclusions in each section and to summarize them in a final section

False

Because all formal reports address some kind of problem, they should all include recommendations at the end

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