What documentation is made and what steps should you take when a patient fails to show for their appointment?
Note occurrence, what action was taken, indicates NS (No Show) on patients chart
What information would you request from someone making their first appointment with your office in order to schedule them?
Patient's needs, patient's convenience, physician's and patient's availability
Know how to "mark out the book" with Non-Patient Time Matrix.
An open time block set out on a matrix should be highlighted.
Understand the process for scheduling a surgery and what informationshould be