← Chapter 13 Test
5 Written Questions
5 Matching Questions
- Customer Service
- Sorting
- Purpose of Intermediaries
- Logistics
- Strategic Channel Alliance
- a intermediaries make possible the flow of products from producers to ultimate consumers by performing three basic functions
- b ability of logistics management to satisfy users in terms of time, dependability, communication, and convenience
- c - where one firm's marketing channel is used to sell another firm's products
- popular in global marketing, where the creation of marketing channel relationships is expensive and time consuming - d purchasing in large quantities and breaking into smaller amounts desired by customers
- e - activities that focus on getting the right amount of the right products to the right place at the right time at the lowest possible cost
- deals with decisions needed to move a product from the source of raw materials to consumption (the flow of the product)
5 Multiple Choice Questions
- extending credit to customers
- individuals and firms involved in the process of making a product or service available for use or consumption by consumers or industrial users
- inspecting, testing, or judging products, and assigning them quality grades
- assembling and protecting products at a convenient location to offer better customer service
- 1. Buying
2. Selling
3. Risk Taking
5 True/False Questions
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Direct Channel → intermediaries are inserted between the producer and consumers and perform numerous channel functions
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Examples of Exclusive Distribution → candy, newspapers, ATMs, and soft drinks
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Selling → assembling and protecting products at a convenient location to offer better customer service
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Intensive Distribution → - only one retail outlet in a specific geographical area carries the firm's products
- typically chosen for specialty products or services -
Total Logistics Cost → - activities that focus on getting the right amount of the right products to the right place at the right time at the lowest possible cost
- deals with decisions needed to move a product from the source of raw materials to consumption (the flow of the product)
Regenerate Test