People do one thing at a time, concentrate on job, take time commitments seriously, low context and need information,emphasis on compartmentalization of functions and people, Western cultures.
People do many things at once, are distractable and subject to interruptions, committed to people and relationships, Eastern Europe, Latin America.
A language in which the majority of information is conveyed through non-verbal communication.
A language in which the majority of information is conveyed through verbal communication.
The Platinum Rule
Do unto others as they would have you do unto them.
Assumption of Similarities
The expectation that all humans are essentially similar. (Comforting.) One of the Stumbling Blocks.
Difference between languages. Includes high/low context, slang, etc. Language also affects perception of reality, so larger scale effects as well. One of the Stumbling Blocks.
Misreading body language as subtle signs or as meaningless. One of the Stumbling Blocks.
Preconceptions and Stereotypes
These can get in the way of a true understanding of people within a culture. One of the Stumbling Blocks.
Tendency to Evaluate
Approval or disapproval. Better to keep opinions of cultural behaviors out of the picture. One of the Stumbling Blocks.
Stress/Tension. Result of disturbing the internal equilibrium of the individual system. One of the Stumbling Blocks.
How you would feel if you were in the position of another. Self-centric.
How you would feel if you were the other person. More conducive to good relations, though much more difficult.
Why is the Golden Rule not a good thing for intercultural communications?
The Golden Rule focuses on how you would want to be treated in such a situation, not on how that person wants to be treated. EX: If your culture comforted people by hugging, but the person you are trying to comfort has a cultural taboo on hugging.