| Term | Definition |
| Labour-Management Relations: ongoing interactions between: labour unions and management Labour Union (Union): officially recognized association of employees: in similar trade, employed in same company/industry ;collective voice in dealings with management | Introduction to Labour Relations |
| job dissatisfaction; lack of job security, perceived inequities to pay, unfair administration of policies, lack of opportunity for advancement, lakc of influence on work related decisions, belief that unions can improve working conditions | Reasons for Desire to Unionize |
| certification procedures, minimum one year collective agreements, procedures preceding legal strike, no strikes, interpretation disputes settle by binding arbitration , prohibition of unfair labour practises, labour relations boards to enforce legislation | Labour Legislation – Commonalities |
| global competition and technological change, privatization and unionization of white collar employees, innovative workplace practises | Labour Movement: Current Challenges |
| process by which a formal collective agreement is established between labour and management, union and management must bargain in good faith, three steps: preparation for bargaining face-to-face negotiations obtaining approval for proposed contract | Collective Bargaining |
| To provide a common set of rules for fair negotiations ,To ensure protection of the public interest | Canada |
| Union acceptance strategy, Union avoidance strategy: Union substitution and Union suppression | Management |