Set: bus381 week 11 ch.15

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All 20 terms

TermDefinition
suggestion programs employee opinion surveys top-down communication programs fair treatment programsBuilding Two-Way Communication
employer programs aimed at fair treatment of employees formal, highly publicized vehicles employees can appeal any eligible issueFair Treatment Programs
employee right to privacy vs. employer right to know employers concerned with abuse of company property for possible illegal use electronic monitoring easy, inexpensive; legal if balanced with employee rights under privacy legislation (PIPEDA)Electronic Trespassing and Employee Privacy
company email/Internet for business use only no improper/illegal use of computer system deleted messages may still be in the system violation of policy will result in discipline written acknowledgement of policy by employeesElectronic Monitoring Policy
Fairness in Discipline – Three Foundations 1.Rules and regulations 2.System of progressive penalties 3.An appeals processEmployee Discipline
take a counseling approach exhibit positive non-verbal demeanour provide employee some process/outcome control provide a clear explanation of the problem ensure discussion is held in private ensure that discipline is non-arbitrary/consistentFairness in Disciplinary Discussions
Issue oral reminder Issue formal written reminder Provide one-day paid decision leave Purge suspension from file if no further incidents for one year Dismissal if behaviour is repeatedDiscipline Without Punishment
Unsatisfactory performance persistent failure to perform job duties Misconduct insubordination, stealing, fighting Lack of qualifications for the job after attempts to train have been made Changed requirements of/elimination of the job if employee cannot be transferredManaging Dismissals: Grounds for Dismissal
direct disregard for superior's authority refusal to obey orders deliberate defiance of company rules public criticism of superior blatant disregard for reasonable instructions contemptuous display of disrespect disregard for chain of command action to undermine superiorManaging Dismissals: Insubordination
in writing or implied employment for indefinite period unless otherwise stated termination requires reasonable notice termination for just cause does not require noticeManaging Dismissals: Employment Contract
employee can allege wrongful dismissal if: notice is not provided notice is not considered reasonableManaging Dismissals: Wrongful Dismissal
avoid inducements to lure prospective employees use employment contracts with a termination clause document all disciplinary action do not allege cause unless it can be proven do not terminate on employeeManaging Dismissals: Avoiding Wrongful Dismissal Suits
unilateral changes in employment contract, unacceptable to employee demotion forced early retirement forced transfer reduction in pay/benefits changes in job duties/responsibilitiesManaging Dismissals: Constructive Dismissal
provide warnings before termination (final warning in writing) prepare a checklist of company property to be accounted for change security codes and locks for mass dismissal, prepare news release decide beforehand how to inform coworkersManaging Dismissals: Dismissal Procedures
training and counseling for a terminated employee includes self-appraisal and job search skillsManaging Dismissals: Outplacement Counseling
seniority usually used to decide layoffs can also use merit or ability seniority based on original employment date (not date started in current job) employee with more seniority can bump less senior employee in another job (if the more senior employee is qualified)Managing Separations: Bumping/Layoff Procedures
voluntary reduction in pay plan voluntary time off contingent employees Work Sharing Program (HRSDC)Managing Separations: Alternatives to Layoffs
avoid appearance of power/domination avoid win/lose behaviour remain businesslike/professional at all times maintain positive regard for acquired company treat acquired group with care and dignityDownsizing in a Merger/Acquisition
Voluntary (quits) 7.3% Dismissals 6.7% Layoffs 13.5%Employee Turnover in Canada*
Lifestyle goals Financial planning Relationship issues Health issuesManaging Retirement: Pre-retirement Counseling
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Set Information

Terms 20
Creator vincism
Created December 4, 2008
Group bus381
Subjects None
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  1. vincism - 48 scores

Most Missed Words

  1. avoid inducements to lure prospective employees use employment contracts with a termination clause document all disciplinary action do not allege cause unless it can be proven do not terminate on employee Managing Dismissals: Avoiding Wrongful Dismissal Suits - 2 misses
  2. Unsatisfactory performance persistent failure to perform job duties Misconduct insubordination, stealing, fighting Lack of qualifications for the job after attempts to train have been made Changed requirements of/elimination of the job if employee cannot be transferred Managing Dismissals: Grounds for Dismissal - 2 misses
  3. take a counseling approach exhibit positive non-verbal demeanour provide employee some process/outcome control provide a clear explanation of the problem ensure discussion is held in private ensure that discipline is non-arbitrary/consistent Fairness in Disciplinary Discussions - 2 misses
  4. employee can allege wrongful dismissal if: notice is not provided notice is not considered reasonable Managing Dismissals: Wrongful Dismissal - 2 misses
  5. Fairness in Discipline – Three Foundations 1.Rules and regulations 2.System of progressive penalties 3.An appeals process Employee Discipline - 2 misses
  6. in writing or implied employment for indefinite period unless otherwise stated termination requires reasonable notice termination for just cause does not require notice Managing Dismissals: Employment Contract - 2 misses
  7. seniority usually used to decide layoffs can also use merit or ability seniority based on original employment date (not date started in current job) employee with more seniority can bump less senior employee in another job (if the more senior employee is qualified) Managing Separations: Bumping/Layoff Procedures - 2 misses