Funeral Service Merchandising
About this set
Created by:
Holwell23 on June 27, 2011
Subjects:
funeral service merchandising, mortuary science
Description:
KCKCC Terms
Classes:
Kansas City Kansas Community College Mortuary Science
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85 terms
Terms | Definitions |
|---|---|
 Acknowledgement Cards | Cards of recognition sent to friends for kindness shown to a deceased's family |
| Advertising | the art of making the public aware of the services or commodities that a business has for sale |
| Air Seal | a method of sealing a vault that utilizes the air pressure created by placing the dome of the vault onto the base of the vault. |
| Air Tray | A transfer container consisting of a wooden tray with a cardboard covering for the casket. |
| Alternative Container | A non-metal receptacle or enclosure, without ornamentation or a fixed interior lining, designed for the encasement of human remains and which is made of cardboard, pressed-wood, composition material, or pouches of canvas or other material |
| Arm | That part of the casket handle that attaches the bar to the lug. |
| Arrangement Conference | the meeting between the funeral director and the client family during which the funeral arrangements are discussed |
| Average | The Sum of a group of numbers divided by the number of units |
| Bail Handle | A single handle in which the lug, arm, and bar are combined in one unit. |
| Bar | The Part of the casket handle, attached to the lug or arm, which is grasped by the casket bearer |
| Bi-Unit Pricing | A method of price quotation showing separately the price of the service to be rendered and the price of the casket. |
| Body | The portion of the casket shell containing the top body molding, body panel, base molding, and casket bottom |
| Body Panels | Compose the sides and ends of the casket shell. |
| Bronze | A metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%. |
| Brushed | bare metal is scratched with an abrasive material and then finished until a smooth high gloss is obtained |
| Cap | The top most part of the casket shell, including the ogee, crown, pie, and header |
| Cap Panel | The focal part of the interior which fills the inside of the crown, sometimes bordered by the roll (cove) |
| Cash Advances | any item of service or merchandise described to the purchaser as a "cash advance," "accommodation," "cash disbursements," or similar term; any item obtained from a third party and paid for by the funeral provider on the purchaser's behalf. |
| Cash Discount | A reduction of the price given for payment of an account within the time limits established by the sales contract. |
| Casket | a rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic, or like material, and ornamented and lined with fabric. |
| Casket Rack | a device upon which two or three caskets are placed, one on top of the other for display |
| Casket Stand | the stand or support upon which a casket rests in the selection room. |
| Cemetery | An area of ground set aside and dedicated for the final disposition of dead human bodies. |
| Certified Copy of a Death Certificate | A legal copy of the original death certificate. |
| Church Truck | A wheeled collapsible support for the casket, used in the funeral home, church, or home. |
| Coffin | A case or receptacle for dead human remains which is anthropoidal in shape. |
| Columbarium | A structure, room, or space in a mausoleum or other building containing niches or recesses used to hold cremated remains. |
| Consecutive Method | Placing caskets in the selection room in their order of increasing or decreasing value. |
| Cremains | Cremated human remains. |
| Cremation | The reduction of a dead human body to inorganic bone fragments by intense heat in a specifically designed retort or chamber. |
| Crematory | A furnace or retort for cremating dead human bodies; a building that houses a retort. |
| Crepe | a thin crinkled cloth of silk, rayon, cotton, or wool |
| Crypt | A chamber in a mausoleum, of sufficient size, generally used to contain the remains of a deceased person. |
| Death Certificate | A legal document containing vital statistic, disposition, and final medical information pertaining to the deceased. |
| Death Notice | A classified notice publicizing the death of a person and giving those details of the funeral service that the survivors wish to have published. |
| Demonstration Group | Three or four caskets utilized to educate the selecting party regarding the elements of casket construction. |
| Direct Selection Room Procedure | The method of selling caskets whereby the funeral director remains in the selection room throughout the selection process. |
| Dome | the top of an air seal burial vault which entraps air as it is put in position; it also supports the weight of the earth above. |
| Entombment | the placing of a remains in a crypt in a mausoleum. |
| Federal Trade Commission | An agency of federal government created in 1914 to promote free and fair competition by prevention if trade restraints, price fixing, false advertising, and other unfair methods of competition |
| Ferrous Metal | Any metal formed from iron (steel or stainless steel). |
| Functional Pricing | A method of price quotation by which the charges are broken down into several major component parts, such as professional service, facilities, automobile, and merchandise. |
| Gauge | A measurement of thickness of metals; the number of sheets of metal necessary to equal approximately one inch of thickness. |
| Gimp | a strip of metal, plastic or cloth that is attached to the inside of the panel, covering the area at which point the roll is anchored |
| Grave Box | An outer enclosure consisting of a body and a one or two piece lid. |
| Grave Liner | an outer enclosure which offers protection for the earth load but without sealing qualities |
| Grave Straps | Webbing or similar material used for lowering the casket into the grave. |
| Hardware | the handles, ornamental fixtures, and their fittings that are attached to the casket shell. |
| Head Panel | A component part of the casket interior which is inside the head portion of the cap; no distinction is made between the head panel and foot panel in full couch caskets. |
| Informant | One who supplies the vital statistic information concerning the deceased. |
| Inurnment | The act of placing cremains in an urn. |
| Itemization | the method of price quotation by which each unit of service and/or merchandise is priced separately. |
| Laminates | Made by uniting superimposed layers of different materials. |
| Lowering Device | a mechanical device used to lower a casket into the ground. |
| Mausoleum | A building containing crypts or vaults for entombment. |
| Median | Value in an ordered set of values which represent the midpoint |
| Memorial Folder | A pamphlet made available at the funeral service giving details about the deceased and the funeral arrangements. |
| Merchandising | The purchasing, pricing, display, and sale of merchandise. |
| Mode | Number that occurs most frequently in a listing of numbers |
| National Cemetery | A cemetery created and maintained under an Act of Congress for burial of veterans of military service and their family members. |
| Niche | Recess or Space in a columbarium used for permanent placing of cremated remains |
| Non-Ferrous Metal | Any metal which is not formed from iron. |
| Obituary | A news item concerning the death of a person which usually contains a biographical sketch. |
| Octagon | a casket having eight angles or corners and therefore has 8 sides or body panels. |
| Outer Burial Container | Any container which is designed for placement in the grave around the casket, including, but not limited to containers commonly known as burial vaults, grave boxes, and grave liners. |
| Perfection Full Couch | A casket in which the rim (ogee), crown, and pies are formed as one unit and which raises as one piece. |
| Perfection Half Couch | a casket in which the rim (ogee), crown, and pies are formed as one unit with a transverse cut in the cap, forming a two piece lid for the casket. |
| Plastic | synthetic or natural organic material shaped when soft and then hardened |
| Prefunded Funeral Arrangements | Those funeral arrangements made in advance of need that include provisions for funding or prepayment. |
| Preplanned Funeral Arrangements | Those funeral arrangements made in advance of need that do not include provisions for funding or prepayment. |
| Quantity Discount | reduction in the amount of a bill when a specified minimum quantity of merchandise has been ordered. |
| Quartile | A division of the total into four intervals, each one representing one-fourth of the total. |
| Range | The upper and lower limits of a series of numbers |
| Register Book | a book signed by those attending a visitation/service. |
| Sales Frequency | The number of times sales in a given price bracket occurs over a fixed period of time. |
| Semi-Tailored | A combination of a tailored interior with one or more other styles of interior; for effect. |
| Stainless Steel | A metal alloy of steel, chromium, and sometimes nickel which is used in casket construction; noted for its ability to resist rust. |
| Swing Bar | A moveable casket handle with a hinged arm. |
| Top Seal | In burial vaults, a method of sealing that utilizes an epoxy compound in conjunction with a tongue-in-groove closure at the top of the vault. |
| Transfer of Remains | the moving of a dead human body from the place of death to the Funeral Home or other designated |
| Unit Pricing | A method of price quotation which creates one total price package for both service and merchandise. |
| Urn | a container for cremated remains |
| Vault | an outer enclosure which offers protection from the earth load as well as possessing sealing qualities. |
| Wood Veneer | Created by gluing a thin layer of wood of superior or excellent grain to an inferior wood. |
| Ziegler Case | A gasket-sealed container which can be used as an insert into a casket or a separate shipping container. |
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