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Speech/Communication NBE

Ambiguous Response

a discomforting response with more than one meaning, leaving the other party unsure of the responder's position

Articulation

the process of pronouncing all the necessary parts of a word

Attending

the process of focusing on certain stimuli from the environment

Channel

the medium through which a message passes from sender to receiver

Climate

the emotional tone of a relationship as it is expressed in the messages that the partners send and receive

Communication

the process of human beings responding to verbal/nonverbal behavior. A human survival skill needed to maintain contact with the world

Concise

clear and brief

Connotation

the emotional associations of a term

Consensus

agreement between group members about a decision

Credibility

the believeability of a speaker or other source of information

Defensive Listening

taking innocent comments as personal attacks

Denotation

the objective, emotion-free meaning of a term

Empathetic Listening

listening in which the goal is to help the speakers solve a problem

Environment

physical location and personal history surrounding the communication

Equivocal

words that have more than one dictionary meaning

Euphemism

a pleasant term substituted for a more direct, less pleasant term

Evaluative Listening

listening in which the goal is to judge the quality or accuracy of the speaker's remarks

Extemporaneous Speech

a speech planned in advance, but not memorized, presented without notes in a direct, conversational manner

Faulty Assumptions

incorrect assumptions that lead us to believe that we have heard the message before or that the message is too simple or too complex to understand

Feedback

the discernible response of the receiver

Formal

the speech memorized or delivered word-for-word from a manuscript

Impromptu

a speech given "off the top of one's head" without preparation

Informational Listening

listening to understand another person or idea

Interpersonal Communication

communication in which the two parties involved consider one another as individuals

Intrapersonal Communication

communication with oneself

Kinesics

the stude of body movements, gestures, and posture

Manuscript

a speechthat is read word-for-word from a prepared text

Memorized

a speech that is learned and delivered by rote without a written text

Message

a speaker's words and actions

Message Overload

excessive written or verbal information

Noise

a force that interferes with the process of communication

Pitch

the highness or lowness of one's voice

Proxemics

the study of how people use space

Pseudolistening

giving the appearance of listening

Public Communication

one person speaking with limited verbal feedback

Public Relations

the art or science of establishing and promoting a favorable relationship with the public

Rate

the speed at which one speaks

Receiver

Decodes the message

Relative Terms

the relatively stable set of perceptions each individual holds of himself or herself

Self-disclosure

the processof deliverately revealing information abouot oneself that is significant and that would not normally be known by others

Self-esteem

the degree of regard a person holds for himself

Self-fulfilling Prophecy

a prediciton or expectation of an event that makes the outcome more likely to ovvur than would otherwise

Semantics

deals with the meanings of words

Sender

encodes and sends the message

Stage Hogging

not listening because he is only interested in what he has to say

Syntax

deals with the arrangement of words in a sentence

Thematic

a complete sentence describing the central idea of a speech, usually found in the first paragraph

Tone

the quality of one's voice

Volume

the loudness of one's voice

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