| Term | Definition |
|---|
| SWOT analysis | strengths, weaknesses, opportunities, threats |
| balanced scorecard | measures a company's activity in terms of vision and strategy |
| strategic positioning matrix | internal x external drivers, high vs. low |
| low internal x low external | cost and efficiency improvements |
| low internal x high external | global market penetration |
| high internal x high external | product and service transformation |
| high internal x low external | improvement in business effectiveness |
| four types of strategic positioning | cost/efficiency improvements, global penetration, product transformation, improved effectiveness |
| systems approach | using systems orientation to define opportunities |
| systems thinking | seeing interrelationships among systems |
| systems analysis | in depth study of end user needs |
| phases of project management | initiating, planning, executing, controlling, closing |
| RFP | report of minimum system requirements |
| types of system conversion | pilot, phased, parallel, direct |
| pilot conversion | for geographically diverse locations |
| phased conversion | combines direct and parallel |
| parallel conversion | wait until both systems can operate side by side |
| direct conversion | immediate, total change. disruptive |
Combine with other sets
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