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GIS

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

A. GIS
B. DSS
C. MIS
D. TPS

request for proposals

Which of the following would NOT considered semistructured knowledge?

A. request for proposals
B. voice-mail
C. videos
D. e-mail

provide architects, engineers, and medical workers with precise, photorealistic simulations of objects.

Virtual reality systems

A. provide engineers, designers, and factory managers with precise control over industrial design and manufacturing.
B. provide an important source of expertise for organizations.
C. allow groups to work together on documents.
D. provide architects, engineers, and medical workers with precise, photorealistic simulations of objects

learning management system.

Tools for the management, delivery, tracking, and assessment of various types of employee learning best describes a(n)

A. investment workstation.
B. organizational learning system.
C. employee enrichment system.
D. learning management system.

requirements analysis

Which process develops a detailed description of the functions that a new information system must perform?

A. feasibility study
B. requirements analysis
C. systems design
D. test plan development

practice.

Informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of

A. practice.
B. professionals.
C. interest.
D. knowledge.

provides the final certification that the system is ready to be used in a production setting.

Acceptance testing

A. includes all the preparations for the series of tests to be performed on the system.
B. tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned.
C. tests each program separately.
D. provides the final certification that the system is ready to be used in a production setting.

coordinating.

The five classical functions of managers are planning, organizing, deciding, controlling, and

A. coordinating.
B. leading.
C. managing.
D. negotiating

intelligence

Which phase of decision making finds or recognizes a problem, need, or opportunity?

A. design
B. intelligence
C. choice
D. implementation

Agile

________ development focuses on rapid delivery of working software by breaking a large project into a series of small sub-projects that are completed in short periods of time using iteration and continuous feedback.

A. Agile
B. Rapid application
C. Joint application
D. Object-oriented

balanced scorecard

The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method.

A. digital dashboard
B. balanced scorecard
C. KPI
D. data visualization

and the old are run together.

In a parallel conversion strategy, the new system

A. is tested by an outsourced company.
B. replaces the old one at an appointed time.
C. and the old are run together.
D. is introduced in stages.

Knowledge is hard to move.

What is meant by the statement "knowledge is sticky"?
A. Knowledge is hard to move.
B. Knowledge is universally applicable.
C. Knowledge works only in certain situations.
D. Knowledge is intangible.

tests each program separately.

Unit testing

A. includes all the preparations for the series of tests to be performed on the system.
B. tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned.
C. tests each program separately.
D. provides the final certification that the system is ready to be used in a production setting.

database, software system, and user interface.

The components of a DSS are the

A. internal corporate database, external data sources, and analysis tools.
B. data visualization tools, software, and graphics capabilities.
C. database, graphics capabilities, and analysis tools.
D. database, software system, and user interface.

interpersonal, informational, and decisional

Mintzberg's classification of managerial roles outlines which three main categories?

A. interpersonal, informational, and decisional
B. symbolic, decisional, and interpersonal
C. symbolic, interpersonal, and technical
D. technical, interpersonal, and informational

user information requirements.

The entire system-building effort is driven by

A. organizational change.
B. feasibility studies.
C. the information value chain.
D. user information requirements.

tacit knowledge

Expertise and experience of organizational members that has not been formally documented best describes

A. wisdom.
B. information.
C. data.
D. tacit knowledge

TQM.

The idea that the achievement of quality control is an end in itself describes a main concept of

A. BPM.
B. BPR.
C. six sigma.
D. TQM.

Knowledge workstations

________ often are designed and optimized for the specific tasks to be performed.

A. Graphics programs
B. Knowledge workstations
C. Virtual simulators
D. CAD stations

enterprise-wide knowledge management systems, knowledge work systems, and intelligent techniques

Which of the following are the three major types of knowledge management systems?

A. management information systems, decision support systems, and transaction processing systems
B. enterprise systems, customer support systems, and supply chain management systems
C. database management systems, expert systems, and knowledge work systems
D. enterprise-wide knowledge management systems, knowledge work systems, and intelligent techniques

replaces the old one at an appointed time.

In the direct cutover conversion strategy, the new system

A. is tested by an outsourced company.
B. replaces the old one at an appointed time.
C. and the old are run together.
D. is introduced in stages.

data mining

Which of the following techniques is used for knowledge discovery?

A. expert system
B. transaction processing systems
C. case-based reasoning
D. data mining

a neural network.

Hardware and software that attempts to emulate the processing patterns of the biological brain best describes

A. a neural network.
B. an expert system.
C. case-based reasoning.
D. fuzzy logic.

implement structured methods for organizing and evaluating ideas.

GDSS

A. are designed to allow meeting attendees to share their thoughts in real-time with their peers.
B. support decisions that require knowledge about the geographic distribution of resources.
C. are typically used with geographically dispersed attendees.
D. implement structured methods for organizing and evaluating ideas.

JAD

Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level?

A. RAD
B. JAD
C. prototyping
D. end-user development

intelligence, design, choice, and implementation.

Simon's description of decision making consists of which four stages?

A. planning, financing, implementation, and maintenance.
B. planning, design, implementation, and maintenance.
C. intelligence, design, choice, and implementation.
D. intelligence, design, financing, and implementation.

work in very limited domains.

Expert systems

A. solve problems too difficult for human experts.
B. are based on DO WHILE rules.
C. work in very limited domains.
D. share characteristics with mainframe computing.

DSS.

Which type of information system supports decision-making by enabling users to extract useful information that was previously buried in large quantities of data?

A. GSS.
B. ESS.
C. TPS.
D. DSS.

automation, rationalization, reengineering, and paradigm shift.

The four kinds of structural organizational change enabled by IT, in order from least to most risky, are

A. rationalization, automation, reengineering, and redesigning.
B. rationalization, automation, reengineering, and paradigm shift.
C. automation, rationalization, reengineering, and paradigm shift.
D. automation, redesigning, restructuring, and paradigm shift.

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