Management CH 1
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Created by:
rachelring26 on August 28, 2011
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38 terms
Terms | Definitions |
|---|---|
 organization | group of people who work together to achieve some specific purpose |
| management | 1) the pursuit of organizational goals efficiently and effectively 2) integrating the work of people through 3)planning, organizing, leading and controlling the organization's resources |
| efficient | means to use resources--people, money, raw materials--wisely and effectively |
| effective | to achieve results, to make right decisions, and to successfully carry them out so that they achieve the organization's goals |
| competitive advantage | the ability of an organization to produce goods or services more effectively than computers do, therby outperforming them 1)being responsive to customers 2) innovation 3) quality 4) efficiency |
| innovation | finding ways to deliver new or better goods and services |
| telecommute | work from home or remote locations using a variety of information technologies |
| videoconferencing | using video and audio links along with computers to let people in different ocations see hear ad talk with one another |
| collaborative computing | using state-of-the-art computer software and hardware, will help people work better together |
| knowledgeable management | the implementing of systems and practices to increase the sharing of knowledge and info throughout an organization |
| sustainability | defined as economic development that meets the needs of the preesent without compromising the ability of future generations to meet their own needs |
| four management functions | planning, organizing, leading and controlling |
| planning | setting your goals and deciding how to achieve them |
| organizing | arranging tasks, people and other resources to accomplish the work |
| leading | motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals |
| controlling | monitoring performance, comparing it with goals and taking corrective action as needed |
| top managers | make long term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it |
| middle managers | implement the policies and plan of the top managers above them and supervise and coordinate the activities of the first-line managers below them |
| first line managers | make short term operating decisions, directing the daily tasks of nonmanigerial personnel, who are all those people who work at their jobs but don't oversee the work of others |
| functional manager | responsible for just one organizational activity Vice President of Production, Director of Finance, Admin of Human Resources |
| general manager | responsible for several organizational activities Executive Vice President |
| for-profit | formed to make money, by offering products of services. Business organization such as All State, Google etc |
| non-profit; for offering services | managers in these types of organizations are known as "administrators" May be in the public sector such as the University of California or private such as Stanford objective is to offer services, not to make profit |
| commonwealth organization | it offers services to ALL clients type of non profit organization service non profit organizations offer services to SOME clients |
| Interpersonal Roles | Figurehead, leader, and liaison activities. Interact with people inside and outside of their work units. |
| The Manger's Role: Mintzberg's Useful Findings. Three types of managerial roles | A Manager relies more on verbal than written communications Work long hours at an intense pace Their work is characterized by Fragmentation, Brevity and Variety |
| Informational Roles | Monitor, disseminator, and spokesperson. Receive and communicate info. with other people inside and outside the organization |
| Decisional Roles | Entrepreneur, disturbance handler, resource allocator, and negotiator. Use info to make decisions to solve problems or take opportunities. |
| Entrepreneurship | the process of taking risks to try to crate a new enterprise |
| Entrepreneur | someone who sees a new opportunity for a product or service and launches a business to try to realize it. What it takes to START a business rather to grow and maintain is (managers) |
| Intrapreneur | someone who works inside an existing organization who sees an opportunity for a product or service and mobilizes the organization's resources to try to realize it |
| Robert Katz | found that through education and experience managers acquire three principal skills--technical, conceptual, and human |
| Technical Skills | consist of three job-specific knowledge needed to perform well in a specialized field. More important among lower levels of management |
| Conceptual Skills | consist of the ability to think analytically, to visualize an organization as a whole and understand how the parts work together |
| Human Skills | consist of the ability to work well in cooperation with other people to get things done-especially with people in teams |
| e-business | usingthe internet to facilitate every aspect of running a business |
| e-commerce | the buying and selling og goods over computer networks |
| seven challenges to being an exceptional manager | 1)managing for a competitive advantage 2)managing for diversity among different genders, ages, races, and ethnicities 3) managing for globalization, expanding universe 4)managing for computers and telecommunications/information technology 5)managing for right, wrong, and ethical standards 6)managing for sustainibility 7) managing for your own happiness and life goals |
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