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Harris

1. Medisoft is a
a. computer operating system
b. practice management program
c. file sharing system
d. medical records database

b. practice management program

2. What daily wordk does Medisoft do in a medical practice?
A. submit insurace insurance claims to payers
b. schedule appointments
c. monitor collections activities
d. All of these answers are correct

d. All of these answers are correct

3. Information entered into Medisoft is stored in
a. databases
b. online folders
c. storage cabinets
d. All of these answers are correct

a. databases

4. Which of the following type of data is NOT stored in Medisoft?
a. patient data
b. provider data
c. general health care statistics
d. transactions

c. general health care statistics

5. Which of these is a collection of related piece of information?
a. provider network
b. disk
c. file
d. database

d. database

6. The Set Program Date command is found on the _____ menu
a. Tools
b. Activities
c. Windows
d. File

d. File

7. The Medisoft menu bar contains _____ menus
a. 6
b. 9
c. 10
d. 12

b. 9

8. Medisoft's file maintenance utilities are accessed via the ____ menu
a. file
b. tools
c. activities
d. window

a. file

9. Which of the following commands is offered in the Edit menu?
a. cut
b. copy
c. delete
d. all of the answers are correct

d. all of the answers are correct

10. Transactions are entered in Medisoft via the
a. File menu
b. Reports menu
c. Tools menu
d. Activities menu

d. Activities menu

11. Which of these is accessed through the Patient List dialog box?
a. transaction information
b. provider informaiton
c. patient information
d. research infor mation

c. patient information

12. The Patient List dialog box is divided into
a. two sections
b. three sections
c. four sections
d. five sections

a. two sections

13. Which of these appears on the upper-right side of the Patient List dialog box?
a. patient radio button
b. case radio button
c. edit radio button
d. both a and b answers are correct

d. both a and b answers are correct

14. Which of these appears on the upper right side of the Patien List dialong box?
a. patient radio button
b. case radio button
c. edit radio button
d. both a and b answers are correct

d. both a and b answers are correct

15. The command buttons at the bottom of the dialog box vary, depending on
a. where the arrow is on the screen
b. which side of the window is active
c. which patient is highlighted
d. None of these answers are correct; they do not vary

b. which side of the window is active

16. Information in the Patient window is
a. color-coded
b. black and white
c. green
d. blue

a. color-coded

17. Which of the following data fields is not contained in the Patient window?
a. Billing Code
b. Chart Number
c. Social Security Number
d. Procedure Code

d. Procedure Code

18. WHich of the following is NOT an acceptable chart number in Medisoft?
a. SANDRO.0
b. ALLISMI0
c. SMITHHU
d. GREENHA0

a. SANDRO.0

19. Which of the following is the correct chart number for Daniel Ho?
a. HODANIE0
b. HOXXXDA0
c. HO___DA0
d. DANIEHO0

a. HODANIE0

20. A new patient is a patient who has not received services from the same proveder or a provider of the same specialty within the same practice for a perod of
a. one year
b. three years
c. five years
d. seven years

b. three years

21. What type of patient has been seen by a provider in the practice in the same specialty within three years?
a. new patient
b. old patient
c. established patient
d. referral patient

c. established patient

22. How many cases is a patient allowed to have per office visit in Medisoft??
a. 0
b. 1
c. 2
d. There is no set limits

d. There is no set limits

23. Most often, transactions are grouped into cases based on the ___________ for which a patient seeks treatment.
a. prescription refill request
b. medical condition
c. referral request
d. All of these answers are correct

b. medical condition

24. Which of the following would likely be a reason to set up a new case for a patient?
a. the patient changes insurace carriers
b. the patient has developed a new medical condition
c. the patient has two closely related health issues
d. both a and b answers are correct

d. both a and b answers are correct

25. The data stored in the Patient/Guarantor dialog box is primarily
a. demographic information
b. medical condition information
c. referring provider information
d. physiciian notes

a. demographic information

26. What patient information is stored in the Case dialog box?
a. the patient's diagnosis
b. the patient's procedures
c. the patient's insurance plan
d. All of these answers are correct

d. All of these answers are correct

27. Which of the Case command buttons is used to add, delete, or change information in an existeng case?
a. Edit button
b. Delete button
c. Copy Case button
d. New Case button

a. Edit button

28. There are _____ tabs in the Case dialog box
a. three
b. eight
c. nine
d. eleven

d. eleven

29. The chart is a folder that contains all records pertaining to a
a. provider
b. patient
c. physician
d. guarantor

b. patient

30. The quickest way to create a new case for an existing patient , is to use
a. Copy Case button
b. Move Case button
c. Add Case button
d. New Case button

a. Copy Case button

1- Which of the following types of transactions are recorded in Medisoft?
a. payments
b. charges
c. adustments
d. All of theses answer are correct

d. All of theses answer are correct

2- What are the amounts a provider bills for the services performed?
a. charges
b. adjustments
c. overpayments
d. payments

a. charges

3- What are changes to patients' accounts
a. charges
b. adjustments
c. overpayment
d. payments

b. adjustments

4- What are monies received from patients and insurace carriers?
a. charges
b. adjustments
c. overpayments
d. payments

d. payments

5- Which of the following is an example of an adjustment?
a. discounts for cash patients
b. refunding of overpayments
c. returned checks
d. All of these answers are correct

d. All of these answers are correct

6- The Patien/Account Information section of the Transaction Entry dialog box consists of the _____ of the Transaction Entry dialog box
a. top third
b. middle third
c. bottom third
d. top half

a. top third

7- Which critical information appears in the Patien/Account Information section of the TransactionEntry dialog box?
a. case number
b. chart number
c. diagnosis and procedure codes
d. both a and b answers are correct

d. both a and b answers are correct

8- If the correct patient is highlighted in the CHart drop-down list, pressing _____ selects the patien and closes the drop-down list.
a. shift
b. ctrl
c. tab
d. alt

c. tab

9- The drop-down list in the Case box of the Patient/Account Information section of the Transaction Entry dialog box displays _______ and descriptions for the patient.
a. charnumbers
b. cast numberst
c. the guarantor
d. the insurance carrier

b. cast numberst

10- The _______ sectio of the Transaction Entry dialog box displays account aging information for the patient and the insurance carrier
a. agin, copay. and deductible information
b. charges
c. adjustments
d. payments

a. agin, copay. and deductible information

11- The ______ is the most important document for correct reimbursement.
a. insurance claim
b. patient informationform
c. encounter form
d. authorization

a. insurance claim

12- What are claims with all the information necessary for payer processing called?
a. good claims
b. sound claims
c. clean claims
d. correct claims

c. clean claims

13- The HIPAA standard transaction for electronic claims is the
a. HIPAA X12 837 Health Care Claim
b. Equivalent Encounter Information (837P)
c. CMS-1500
d. both a and b answers are correct

d. both a and b answers are correct

14- The ______ is the paper claim approved by the NUCC
a. X12 837
b. CMS-1500
c. 837P
d. CMS-500

b. CMS-1500

15- An error on a claim may cause the claim to be
a. denied
b. delayed
c. rejected
d. all of these answers are correct

d. all of these answers are correct

16- What information do claims commmunicate to a payer about a patient
a. diagnosis
b. charges
c. procedures
d. All of these answers are correct

d. All of these answers are correct

17- Which buttons simplify the task of moving from one entry to another?
a. transition buttons
b. navigator buttons
c. user buttons
d. direction buttons

b. navigator buttons

18- Within Claim Management area of Medisoft, insurance claims are
a. edited
b. submitted for payment
c. created
d. All of these answers are correct

d. All of these answers are correct

19- The upper-right corner of the Claim Management dialog box contaoins _____ navigator buttons
a. two
b. three
c. five
d. seven

c. five

20- Which button in the Claim Management dialog box reactivates the claim that was most recently active
a. First Claim button
b. Previous Claim button
c. Next Claim button
d. Last Claim Button

b. Previous Claim button

21- A ______ is a document that specifies the amount the payer agrees to pay the provider for a service, based on a contracted rate of reimbusement
a. managed care allowed charge
b. fee schedule
c. medicare allowed chard
d. payment schedule

d. payment schedule

22- What is the maximum fee a participating provider can collect for the service?
a. half of the charge
b. fee schedule
c. medicare allowed charge
d. payment schedule

c. medicare allowed charge

23- Medicare uses its own payment schedule, known as the
a. Medicare Usual Fee Schedule (MUFS)
b. Medicare allowed charge
c. Medicare Physician Fee Schedule (MPFS)
d. Medicare billed charge

c. Medicare Physician Fee Schedule (MPFS)

24- The Medicare Physician Fee Schedule (MPFS) is updated
a. monthly
b. quarterly
c. annually
d. every five years

c. annually

25- Most of the time the amount the provider bills and the rate specified in the contract with the payer.
a. are the same
b. differ
c. are negotiable
d. change daily

b. differ

26 - A remittance advice lists
a. dates of service
b. charges
c. patients
d. All of these answers are correct

d. All of these answers are correct

27- An electronic remittance advice (ERA) is an RA that is sent in
a. paper format
b. electronic format
c. fax format
d. All of these answers are correct

b. electronic format

28- What is the first step in processing a remittance advice?
a. Compare the RA to the original insurance claim
b. Identify the reason for denials or payment reductions
c. Bill the patient's secondary health care plan if appropriate
d. Review the payment amount against the expected amount

a. Compare the RA to the original insurance claim

29- What is the last possible step in processing a remittance advice?
a. compare the RA to the original insurance claim
b. Identify the reasons for denial or payment reductions
c. Bill the Pataient's secondary health care plan if appropriate
d. review the payment amount against the expected amount

c. Bill the Pataient's secondary health care plan if appropriate

1 Medisoft offers several options for creating reports, all of which can be accessed via the
a. File menu
b. Reports menu
c. Edit menu
d. Activities menu

b. Reports menu

2. Which of the following options for creeating reports are offered in Medisoft
a. Custom reports
b. Stander reports
c. Medisoft reports
d. All of these answers are correct

d. All of these answers are correct

3. When a report is selected, which of the following options do not appear in the Print Report
Where? dialog box?
a. Export the report to a file
b. Preview the report on the screen
c. Transmit the report to an insurance carrier
d. Print the report on the printer

c. Transmit the report to an insurance carrier

4. The buttons on the Print Preview toolbar control.
a. how a report is displayed on the screen
b. how to from Page to Page within a report
c. how to e-mail a report
d. both a and b answers are correct

d. both a and b answers are correct

5. The Window Displays buttons on the Print Preview toolbar offer which of the following choice?
a. percentage
b. whole Page
c. Page width
d. All of these answers are correct

d. All of these answers are correct

6. Once a selection is made in the Print Report Where? dialog box and the Start button is clicked, the _______ dialog box is displayed
a. Search
b. Find
c. Preview Report
d. Display

a. Search

7. The _____ in the Search dialog box determine what data are included in the report
a. filters
b. selection boxes
c. command options
d. format buttons

b. selection boxes

8. Clicking a Lookup button in the Search dialog box causes the
a. drop-down list to be displayed
b. data to be filtered
c. Lookup dialog box to be displayed
d. Search feature to open

c. Lookup dialog box to be displayed

9. Which of the following is NOT a type of day sheet report offered in Medisoft
a. provider day sheets
b. patient day sheets
c. payment day sheets
d. procedure day sheets

a. provider day sheets

10. A Patient Day Sheet report can be filtered by all of the following EXCEPT
a. date
b. attending provider
c. dollar amount
d. billing code

c. dollar amount

11. What type of laws are state laws that mandate a time period within which clean claims must be paid and that call for financial penalties to be levied against late payers?
a. timely payments laws
b. prompt payments laws
c. state-mandated payments laws
d. fast payment laws

b. prompt payments laws

12. If a clean claim is not paid within the allotted time frame, the payer should be notified ______ that payment has not been received according to applicable prompt payment laws.
a. by phone
b. by fax
c. in writing
d. any of the above answers are correct

c. in writing

13. Practices should request written explanations for all
a. claim delays
b. by fax
c. in writing
d. any of the above answers are correct

d. any of the above answers are correct

14. The average patient is now responsible for paying nearly _____ percent of medical bills
a. 10
b. 20
c. 35
d. 55

c. 35

15. The financial policy of a practice should tell patients how the practice handles
a. accepting cash, checks, money orders, and credit cards
b. collecting prepayment for services
c. setting up financial arrangements for unpaid balance
d. All of the answers are correct

d. All of the answers are correct

16. Which of the following components should not be addressed in a practice's financial policy?
a. collecting copayments and past-due balances
b. the salaries of the practice's employees
c. providing charity care or using a sliding scale for patients with low incomes
d. accepting cash, checks, money orders, and credit cards

b. the salaries of the practice's employees

17. Usually, an automatic reminder notice and a second statement are mailed when a bill has not been paid within _______ days after it was issued.
a. seven
b. thirty
c. sixty
d. ninety

b. thirty

18. Collections from insurance carriers are considered ________ collections
a. consumer
b. business
c. public
d. private

b. business

19. Collections from patients are considered _____ collections.
a. consumer
b. business
c. public
d. private

a. consumer

20. Debt collections are regulated by
a. the Telephone Consumer Protection Act of 1991
b. the Fair Debt Collection Practices Act of 1977
c. HIPAA
d. both a and b answers are correct

d. both a and b answers are correct

21. The Office Hours program has its own
a. window
b. menu bar
c. toolbar
d. all of thers answers are correct

d. all of thers answers are correct

22. In which of the main four areas of Office Hours is the provider selected?
a. provider's daily schedule
b. calendar
c. provider selection box
d. patient information

c. provider selection box

23. In which of the main four areas of Office Hours does information about the patient who is selected in the provider's daily schedule appear?
a. provider's daily schedule
b. calendar
c. provider selection box
d. patient information

?????

24. In which of the main four areas of Office Hours can dates be selected or changed?
a. provider's daily schedule
b. calendar
c. provider selection box
d. patient information

b. calendar

25. Which of the main four areas of Office Hours contains a listing of time slots for a particular day for a specific provider?
a. provider's daily schedule
b. calendar
c. provider selection box
d. patient information

a. provider's daily schedule

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