5 Written questions
5 Matching questions
- Copy Notation
- open punctuation
- Keyed Name
- Guide Words
- Complimentary close
- a Use lowercase (c ) by the name of the person(s) to receive a copy. Place the copy notation a double space below the last line of the enclosure notation or the reference line if there is no enclosure.
- b the ending of a letter (ex: sincerely yours)
- c a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter
- d author's typed name.
- e a heading typed at the beginning of a memorandum consisting of TO, FROM, DATE, SUBJECT; these four words should be typed in bold, all caps, and should be followed by a colon
5 Multiple choice questions
- Spaces between the date and inside address of a letter and space between the complimentary close and keyed name.
- lowercase initials of the person typing the letter
- Main text of a personal letter, business letter, memo, email, or report.
- All parts of a letter begin at the left margin, including the paragraphs
- A special notation at the end of a letter that indicates that an item(s) is included with the letter.
5 True/False questions
Salutation → greeting of the letter (ex Dear Julie)
Handwritten signature → pressing the enter key once (1) time leaving no blank lines
Letter address/Inside address → stationary that contains a company's name, address, phone/fax number and email address
Attachment notation → indicates that another document is attached to a letter
mixed punctuation → (standard) means that a colon is keyed after the salutation (Dear Mr. Smith:) and a comma after the complimentary close (Sincerely,)