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5 Written questions

5 Matching questions

  1. Enclosure notation
  2. Single space
  3. open punctuation
  4. Guide Words
  5. Memo
  1. a a short note designating something to be remembered, especially something to be done or acted upon in the future; reminder.
  2. b pressing the enter key once (1) time leaving no blank lines
  3. c a heading typed at the beginning of a memorandum consisting of TO, FROM, DATE, SUBJECT; these four words should be typed in bold, all caps, and should be followed by a colon
  4. d A special notation at the end of a letter that indicates that an item(s) is included with the letter.
  5. e a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter

5 Multiple choice questions

  1. (standard) means that a colon is keyed after the salutation (Dear Mr. Smith:) and a comma after the complimentary close (Sincerely,)
  2. Use lowercase (c ) by the name of the person(s) to receive a copy. Place the copy notation a double space below the last line of the enclosure notation or the reference line if there is no enclosure.
  3. the key used to align the guide words in a memo
  4. All parts of a letter begin at the left margin, including the paragraphs
  5. The spacing between the paragraphs of a busines letter is

5 True/False questions

  1. Handwritten signatureAuthor's handwritten/signed name. Placed on the printed copy of the letter.


  2. Letter address/Inside addressstationary that contains a company's name, address, phone/fax number and email address


  3. Salutationgreeting of the letter (ex Dear Julie)


  4. 4xthe key used to align the guide words in a memo


  5. BodyMain text of a personal letter, business letter, memo, email, or report.


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