5 Written questions
5 Matching questions
- Enclosure notation
- Single space
- open punctuation
- Guide Words
- a a short note designating something to be remembered, especially something to be done or acted upon in the future; reminder.
- b pressing the enter key once (1) time leaving no blank lines
- c a heading typed at the beginning of a memorandum consisting of TO, FROM, DATE, SUBJECT; these four words should be typed in bold, all caps, and should be followed by a colon
- d A special notation at the end of a letter that indicates that an item(s) is included with the letter.
- e a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter
5 Multiple choice questions
- (standard) means that a colon is keyed after the salutation (Dear Mr. Smith:) and a comma after the complimentary close (Sincerely,)
- Use lowercase (c ) by the name of the person(s) to receive a copy. Place the copy notation a double space below the last line of the enclosure notation or the reference line if there is no enclosure.
- the key used to align the guide words in a memo
- All parts of a letter begin at the left margin, including the paragraphs
- The spacing between the paragraphs of a busines letter is
5 True/False questions
Handwritten signature → Author's handwritten/signed name. Placed on the printed copy of the letter.
Letter address/Inside address → stationary that contains a company's name, address, phone/fax number and email address
Salutation → greeting of the letter (ex Dear Julie)
4x → the key used to align the guide words in a memo
Body → Main text of a personal letter, business letter, memo, email, or report.