NAME: ________________________

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5 Written Questions

5 Matching Questions

  1. Single space
  2. Guide Words
  3. Complimentary close
  4. Tab
  5. Enclosure notation
  1. a pressing the enter key once (1) time leaving no blank lines
  2. b the key used to align the guide words in a memo
  3. c a heading typed at the beginning of a memorandum consisting of TO, FROM, DATE, SUBJECT; these four words should be typed in bold, all caps, and should be followed by a colon
  4. d the ending of a letter (ex: sincerely yours)
  5. e A special notation at the end of a letter that indicates that an item(s) is included with the letter.

5 Multiple Choice Questions

  1. greeting of the letter (ex Dear Julie)
  2. The spacing between the paragraphs of a busines letter is
  3. a short note designating something to be remembered, especially something to be done or acted upon in the future; reminder.
  4. a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter
  5. Author's handwritten/signed name. Placed on the printed copy of the letter.

5 True/False Questions

  1. Copy NotationA special notation at the end of a letter that indicates that an item(s) is included with the letter.

          

  2. Attachment notationUse lowercase (c ) by the name of the person(s) to receive a copy. Place the copy notation a double space below the last line of the enclosure notation or the reference line if there is no enclosure.

          

  3. 4xthe key used to align the guide words in a memo

          

  4. Letter address/Inside addressstationary that contains a company's name, address, phone/fax number and email address

          

  5. Letterheadthe key used to align the guide words in a memo

          

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