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5 Written questions

5 Matching questions

  1. Copy Notation
  2. open punctuation
  3. Keyed Name
  4. Guide Words
  5. Complimentary close
  1. a Use lowercase (c ) by the name of the person(s) to receive a copy. Place the copy notation a double space below the last line of the enclosure notation or the reference line if there is no enclosure.
  2. b the ending of a letter (ex: sincerely yours)
  3. c a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter
  4. d author's typed name.
  5. e a heading typed at the beginning of a memorandum consisting of TO, FROM, DATE, SUBJECT; these four words should be typed in bold, all caps, and should be followed by a colon

5 Multiple choice questions

  1. Spaces between the date and inside address of a letter and space between the complimentary close and keyed name.
  2. lowercase initials of the person typing the letter
  3. Main text of a personal letter, business letter, memo, email, or report.
  4. All parts of a letter begin at the left margin, including the paragraphs
  5. A special notation at the end of a letter that indicates that an item(s) is included with the letter.

5 True/False questions

  1. Salutationgreeting of the letter (ex Dear Julie)


  2. Handwritten signaturepressing the enter key once (1) time leaving no blank lines


  3. Letter address/Inside addressstationary that contains a company's name, address, phone/fax number and email address


  4. Attachment notationindicates that another document is attached to a letter


  5. mixed punctuation(standard) means that a colon is keyed after the salutation (Dear Mr. Smith:) and a comma after the complimentary close (Sincerely,)


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