NAME

Question types


Start with


Question limit

of 21 available terms

Advertisement Upgrade to remove ads
Print test

5 Written questions

5 Matching questions

  1. design quality
  2. Six Sigma
  3. Pareto analysis
  4. cause and effect diagrams (CEDs)
  5. histogram
  1. a Diagrams that show the causes of certain outcomes. Aka fish bone diagrams or ishikawa charts.
  2. b a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.
  3. c a technique for separating the critical few causes of problems for the trivial many.
  4. d a graphical representation of the distribution of values.
  5. e a measure of how well a product's designed features match up to the requirements of a given customer group.

5 Multiple choice questions

  1. Costs resulting from inspection used to assess quality levels.
  2. a process for improving quality that describes the sequence used to solve problems and improve quality continuously over time; aka the DEMING WHEEL or DEMING CYCLE.
  3. a framework for quantifying the total cost of quality-related efforts and deficiencies.
  4. a measure of the variability or dispersion of a population, data set or distribution.
  5. An acronym for the five steps at the heart of the Six sigma process: define, measure, analyze, improve, and control.

5 True/False questions

  1. external failure costsCosts associated with quality failures uncovered before products are delivered to customers.

          

  2. Design for Six Sigma (DFSS)a design approach that balances customer requirements with the constraints and capabilities of the supporting manufacturing and service processes.

          

  3. product qualitya measure of how well a product's designed features match up to the requirements of a given customer group.

          

  4. check sheeta management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.

          

  5. Total Quality Management (TQM)A management approach that establishes an organization wide focus on quality.

          

Create Set