Principles of Management Ch. 4

33 terms by annafbarton 

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ethics

the code of moral principles and values that governs the behaviors of a person or group with respect to what is wrong or right

ethical dilemna

a situation arises when all alternative choices or behaviors are deemed undesirable because of potentially negative consequences, making it difficult to distinguish between right or wrong

utilitarian approach

the ethical concept that moral behaviors produce the greatest good for the greatest number

individualism approach

the ethical concept that acts are moral when they promote an individual's best long-term interests

moral-rights approach

the ethical concept that moral decisions are those that best maintain the rights of those people affected by them

6 moral rights: the right to free consent

Individuals are to be treated only as they knowingly and freely consent to be treated

6 moral rights: the right to privacy

individuals can choose to do as they please away from work and have control of information about their private life

6 moral rights: the right of freedom of conscience

individuals may refrain from carrying out any order that violates their moral or religious norms

6 moral rights: the right to free speech

individuals may criticize truthfully the ethics or legality of actions of others.

6 moral rights: the right to due process

Individuals have a right to an impartial hearing and fair treatment

6 moral rights: the right to life and safety

Individuals have a right to live without endangerments or violation of their health and safety

Justice Approach

the ethical concept that moral decisions must be based on standards of equity, fairness, and impartiality

Distributive Justice

The concept that different treatment of people should not be based on arbritrary characteristics. In the cases of arbitrative justice, people should be treated differently in proportion to the differences between them

Procedural Justice

The concept that rules should be clearly stated and consistently and impartially enforced

Compensatory Justice

the concept that individuals should be compensated for the cost of their injuries by the party responsible and also that individuals should not be held responsible for matters over which they have no control.

preconventional level

employees follows rule to avoid punishment, acts in own interest. obedience for its own sake. managers use an autocratic leadership style that is coercive. Employee behavior oriented toward task accomplishment

conventional level

employees lives up to the expectations of others. fulfills duties and obligations of social system. upholds laws. managers use a guiding, encouraging leadership style and encourage work group collaboration.

postconventional

follows self-chosen principles of justice and right. aware that people hold different values and seeks creative solutions to ethical dilemnas, balances concern for individuals with concern for common good. Transforming or servant leadership, and empowered employees who participate fully in governance of organization.

corporate social responsibility(CSR)

the obligation of organization management to make decisions and take actions that will enhance the welfare and interests of societyas well as the organization.

stakeholder

any group within or outside the organization that has a stake in the organization's performance

stakeholder

any group within or outside the organization that has a stake in the organization's performance

bottom-of-the-pyramid concept

the idea that large corporations can both alleviate social problems and make a profit selling goods and services to the world's poorest people

sustainability

economic development that generates wealth and meets the needs of the current population while preserving the environment for the needs of future generations

economic and ethical respnsibilities

required activities that concern the financial well-being of the organization and the legal and ethical responsibilities.

discretionary responsibility

organizational responsibility that is voluntary and guided by the organization's desire to make social contributions not mandated by economics, law, or ethics.

ethical leadership

providing strategy and being a role model for organization to make legal and moral choices and to be a good citizen of the community

code of ethics

a formal statement of the organization's values regarding ethics and social issues. exist in 2 types- principle and policy based statements

principle-based statement

designed to affect corporate culture- define fundamental values and contain general language about company responsibilities, quality of products, and treatment of employees.

policy-based statement

generally outline the procedures to be used in specific ethical situations

ethics committee

a group of executives assigned to oversee an organization's ethics by ruling on questionable issues and disciplining violators

chief ethics officer

a company executive who oversees ethics and legal compliance

ethics training

training programs to help employees deal with ethical questions and values

whistle-blowing

the disclosure by an employee of illegal, immoral, or illegitimate practices by an organization

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