5 Written Questions

1. a process in which each decision criterion is compared to a standard or ranked on its own merits
2. a process in which each decision criterion is compared directly with every other criterion
3. plans used repeatedly to handle frequently recurring events
4. standing plans that describe how a particular action should be performed, or what must happen or not happen in response to a particular event
5. day-to-day plans, developed and implemented by lower-level managers, for producing or delivering the organization's products and services over a 30-day to six-month period

5 Matching Questions

1. Dialectical inquiry
2. Devil's advocacy
3. Single-use plans
4. Distal goals
5. Goal commitment

1. a plans that cover unique, one-time-only events
2. b a decision-making method in which an individual or a subgroup is assigned the role of a critic
3. c long-term or primary goals
4. d the determination to achieve a goal
5. e a decision-making method in which decision makers state the assumptions of a proposed solution (a thesis) and generate a solution that is the opposite (antithesis) of that solution

5 Multiple Choice Questions

1. the standards used to guide judgments and decisions
   1. Decision making
   2. Satisficing
   3. Action plan
   4. Decision criteria
2. is a statement of a company's purpose or reason for existing
   1. Procedures
   2. Purpose statement
   3. Problem
   4. Brainstorming
3. the process of choosing a solution from available alternatives
   1. Rational decision making
   2. Decision making
   3. Brainstorming
   4. Decision criteria
4. learning better ways of achieving goals by continually testing, changing, and improving plans and strategies
   1. Single-use plans
   2. learning-based planning
   3. Options-based planning
   4. Standing plans
5. maintaining planning flexibility by making small, simultaneous investments in many alternative plans
   1. learning-based planning
   2. Action plan
   3. Options-based planning
   4. Operational plans

5 True/False Questions

1. Proximal goals → short-term goals or subgoals

   True        False

2. Strategic plans → plans used repeatedly to handle frequently recurring events

   True        False

3. Production blocking → the process of choosing a solution from available alternatives

   True        False

4. Management by objectives (MBO) → a four-step process in which managers and employees discuss and select goals, develop tactical plans, and meet regularly to review progress toward goal accomplishment

   True        False

5. nominal group technique → a decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group

   True        False