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ABC of attitudes is

Affect, Behavior, Cognition

Explicit and implicit attitudes are

a good predictor of behavior.

A set of norms that defines how people in a given social position ought to behave is what social psychologists call a(n)

role

The tendency for people who have first agreed to a small request to comply later to a larger request is called the _______ phenomenon

foot-in-the-door

Which of the following theories assumes that to reduce discomfort, we justify our actions to ourselves

cognitive dissonance theory

Conformity that involves publicly acting in accord with an implied or explicit request, while privately disagreeing, is called

compliance

Milgram's studies explored _______; Asch's studies explored _______.

obedience; conformity

In a variation of the Milgram study, teachers were required to force the learner's hand into contact with a shock plate. Under these conditions,

there was a decrease in compliance to shock.

A social role is

a cluster of norms.

The motive to protect or restore one's sense of freedom is known as

Reactance

Hunter (2002) noted that culture shaping usually occurs _______, as cultural elites control the dissemination of information and ideas

top-down

Suzy is interested in purchasing a DVD player, and is overwhelmed by the many different models available at her local electronics store. She decides to purchase a shiny, metallic-looking model, as it is the best-looking one in the store. Suzy has been persuaded to purchase this particular DVD player because of the _______ route to persuasion

peripheral

A communicator is said to be _______ when he or she is perceived as both an expert and trustworthy

credible

What is the effect of a fear-arousing communication?

Generally the more frightened people are, the more they respond.

The _______ effect refers to how information that is presented last can have the most influence.

recency

Under the definition that is in the text, which of the following is NOT a group?

five people riding the city bus

You have noticed that when you are at the gym, your exercise routine is not affected by how may other people are there. However, it is affected when other people are watching you exercise. This pattern in your behavior is what social psychologists call

evaluation apprehension.

_______ refers to the tendency for people to exert less effort when they pool their efforts toward a common goal than when they are individually accountable.

Social loafing

According to your text, people in _______ cultures exhibit less social loafing than people in _______ cultures.

collectivistic; individualistic

A loss of self-awareness and evaluation apprehension, which can occur in group situations, is called

deindividuation

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