Which of the following words best describes a medical assistant who works effectively as a team member in the medical office?
Accreditation may be defined as?
A process in which recognition is granted to an education program
Which one of the following organizations declared medical assisting an allied health profession?
U.S. Department of Health, Education, and Welfare
Which of the following organizations offers the Registered Medical Assistant credential?
The CMA and RMA examinations cover all of the following distinct areas of knowledge except ?
Which of the following organizations publishes a journal called Professional Medical Assistants?
Which of the following professional attributes indicates the ability to understand someone else's situation?
The goal of the 1996 AAMA Role Delineation Study was to?
Revise and update the standards used for the accreditation of medical assisting programs
The initials RMA listed after a medical assistant's name indicate?
After you become a certified medical assistant, how often is recertification required?
Every 5 years
Which of the following terms refers to legal, mental, or moral responsibility?
Which of the following is allowed as long as the medical assisting credential remains current?
Which of the following behaviors might be displayed by a medical assistant who is behaving unprofessionally?
Using a term of endearment when talking to a patient
Which of the following terms describes behaving courteously, conscientiously, and in a generally businesslike manner?
The most important elements in providing superior customer service to patients are?
Integrity and honesty
Which of the following constitutes unprofessional behavior when interacting with an externship preceptor?
Which of the following is/are the greatest benefits of an AAMA membership?
All the above
Which of the following is the correct website address for the National Board of Medical Examiners?
Which of the following is not an example of a medical assistant's clinical duties?
Diagnosing communicable diseases
Currently, the Occupational Safety and Health Act and the Clinical Laboratory Improvements Act do not require medical assistants to be?
Specific laboratory duties for medical assistants include all of the following, except?
Collecting arterial blood for measuring blood oxygen levels
Which of the following is the most appropriate information to include on a resume?
Certifications awarded relating to a position
A patient with a physical disability comes to the office. The most appropriate response by the medical assistant is to?
Ask the patient whether assistance is needed
Which of the following statutes includes regulations regarding the testing of patient specimens and interpreting of results in the medical office?
Clinical Laboratories Improvement Amendment
The abbreviation "CMA," when listed after a medical assistant's name, is his or her?