NAME: ________________________

Main Capstone Review Chapter 1 Test

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5 Written Questions

5 Matching Questions

  1. Which of the following statutes includes regulations regarding the testing of patient specimens and interpreting of results in the medical office?
  2. Currently, the Occupational Safety and Health Act and the Clinical Laboratory Improvements Act do not require medical assistants to be?
  3. The most important elements in providing superior customer service to patients are?
  4. The initials RMA listed after a medical assistant's name indicate?
  5. Which of the following is not an example of a medical assistant's clinical duties?
  1. a Integrity and honesty
  2. b Clinical Laboratories Improvement Amendment
  3. c Credentialed
  4. d Diagnosing communicable diseases
  5. e Credentials

5 Multiple Choice Questions

  1. Accountable
  2. Collecting arterial blood for measuring blood oxygen levels
  3. All the above
  4. Criminal Justice
  5. Professionalism

5 True/False Questions

  1. A patient with a physical disability comes to the office. The most appropriate response by the medical assistant is to?Ask the patient whether assistance is needed


  2. Which of the following behaviors might be displayed by a medical assistant who is behaving unprofessionally?Diagnosing communicable diseases


  3. The abbreviation "CMA," when listed after a medical assistant's name, is his or her?Credentials


  4. Which of the following is the correct website address for the National Board of Medical Examiners?


  5. Which of the following professional attributes indicates the ability to understand someone else's situation?Certifications awarded relating to a position


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