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5 Written questions

5 Matching questions

  1. A patient with a physical disability comes to the office. The most appropriate response by the medical assistant is to?
  2. Currently, the Occupational Safety and Health Act and the Clinical Laboratory Improvements Act do not require medical assistants to be?
  3. Which of the following professional attributes indicates the ability to understand someone else's situation?
  4. After you become a certified medical assistant, how often is recertification required?
  5. Which of the following organizations offers the Registered Medical Assistant credential?
  1. a Ask the patient whether assistance is needed
  2. b Empathy
  3. c Every 5 years
  4. d AMT
  5. e Credentialed

5 Multiple choice questions

  1. Credential
  2. Credentials
  3. U.S. Department of Health, Education, and Welfare
  4. www.nbme.org
  5. Using a term of endearment when talking to a patient

5 True/False questions

  1. Which of the following is the most appropriate information to include on a resume?Certifications awarded relating to a position

          

  2. Which of the following words best describes a medical assistant who works effectively as a team member in the medical office?Using a term of endearment when talking to a patient

          

  3. The CMA and RMA examinations cover all of the following distinct areas of knowledge except ?Credentials

          

  4. The most important elements in providing superior customer service to patients are?Revise and update the standards used for the accreditation of medical assisting programs

          

  5. The goal of the 1996 AAMA Role Delineation Study was to?A process in which recognition is granted to an education program

          

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