| Term | Definition |
| advertising | a paid form of communication sent out by a business about a product or service |
| public relations | the act of establishing a favorable relationship with customers and the public |
| publicity | free promotion generated by media coverage |
| press release | a written statement meant to inform the media of an event or product |
| sales promotion | the act of offering an incentive to customers in order to increase sales |
| rebate | a refund offered to people who purchase a product |
| telemarketing | using the phone to market your product or service |