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5 Written Questions

5 Matching Questions

  1. Characteristics of enduring relationships
  2. What are the different aspects of selectivity?
  3. Sandwich model
  4. 3 ways of how to be a good listener
  5. Kinds of similarity
  1. a Eliminate distractions
    Reformulate
    Grasp hidden messages
  2. b Selective exposure, selective retention, selective attention, selective perception
  3. c Variability
    Duration
    Frequency
    Revelation
    Meshing
    Mutually interdependent
    Anxiety reduction
    Proximity
    Relationships are systemic
    Momentum and trajectory
    Ritual and reciprocity
    Intimacy
    History
  4. d Give people good news, then bad news, then good news
  5. e Background similarity
    Attitude similarity
    Optimal similarity

5 Multiple Choice Questions

  1. Note how people differ
    Note inadequacies of generalization
    Find similarities to you
    Increase contact
    Increase familiarity
  2. Tell both sides
  3. You would work with someone but not take them out, vice versa
  4. You cannot not communicate, meanings are in people (not words or behavior), Communication is irreversible, communication is functional, communication is learned, communication is a tool, communication is both intentional and unintentional, communication is contextual, communication has both content & relationship aspects, communication=relationship
  5. Redundancy/retention
    Utility
    Primacy/recency
    Salience--remember main points

5 True/False Questions

  1. Why we say what we do when we meet people?Family, friends, media, limited observation

          

  2. Aspects of organization of messagesPerceived
    Normative
    Affects perceptions

          

  3. What are the aspects of selective perception?Understand biases-self-interests shape what we see/hear
    Reduce ambiguity-huge misunderstandings can happen b/c of ambiguity
    Use redundancy-more examples make things easier to grasp
    Focus on listener's needs-control, inclusion, affection, efficacy (have to believe what you're doing matters)
    Focus on listener's schemas-understand the way they organize things so there is no misunderstanding

          

  4. How do we define charisma?Competence
    Composure
    Trustworthiness
    Extroversion
    Sociability
    Physical attraction
    Perceived sensitivity

          

  5. What are the different types of predictions we make when we meet people?Cultural, Sociological, Interpersonal

          

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