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5 Written Questions

5 Matching Questions

  1. God terms
  2. Kinds of similarity
  3. How do we ensure message quality?
  4. Empathy
  5. "Never embarrass yourself"
  1. a aspect of change: terms everyone must worship
  2. b Organization, redundancy, schemas, ask questions
  3. c don't ask about school, bf, jobs--instead ask "how's life?"
  4. d Literally know how someone feels
  5. e Background similarity
    Attitude similarity
    Optimal similarity

5 Multiple Choice Questions

  1. Mom dresses dad -> people look alike as they get older
  2. Explicit acknowledgment
    Nonverbal assurance
    Compensation
    Explanation
    Humor
  3. Negative emotions
    Pro-social behaviors
    Retaliation
    Normalcy
    Negotiation
    Reconciliation
    Forgetting
    Pardoning
  4. Redundancy/retention
    Utility
    Primacy/recency
    Salience--remember main points
  5. Family, friends, media, limited observation

5 True/False Questions

  1. Pipe-dreamsPositive rumors-reflect desires & hopes

          

  2. Why study charisma?Exposure, attention, retention, influence

          

  3. What are the aspects of selective perception?Understand biases-self-interests shape what we see/hear
    Reduce ambiguity-huge misunderstandings can happen b/c of ambiguity
    Use redundancy-more examples make things easier to grasp
    Focus on listener's needs-control, inclusion, affection, efficacy (have to believe what you're doing matters)
    Focus on listener's schemas-understand the way they organize things so there is no misunderstanding

          

  4. TransgressionsSpecial case, special advantage, unusual motivation, situation

          

  5. Bogiesaspect of change: terms everyone must worship

          

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