Buissness Management chapter 11

20 terms by ccoleman2010 

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Which of the following statements regarding downsizing is true?

When downsizing, outplacement programs can help the company maintain a positive image in the community.

If an HR manager were allowed to use just one selection test, cognitive ability tests would be the one to use.

True

To minimize the problems inherent in firing employees, managers should do which of the following?

Before firing employees, managers should give them a chance to improve.

Which of the following is an external recruiting method?

advertising

Which of the following questions is deemed acceptable (i.e., "legal") for employers to ask applicants during the selection process?

Have you ever been convicted of a crime?

Before beginning to recruit, organizations must ____.

conduct a job analysis

Which of the following statements about employee turnover is true?

One of the best ways to discourage turnover is to link pay directly to performance.

The hostile work environment form of sexual harassment occurs when employment outcomes such as hiring, promotion, or simply keeping one's job depend on whether an individual submits to being sexually harassed.

False

Training provides opportunities for employees to develop the job-specific skills, experience, and knowledge they need to do their jobs or improve their performance.

True

According to the Americans with Disabilities Act, disabilities (and reasonable accommodations for them) should be discussed ____.

only after a job offer has been made

Which of the following is an example of an objective performance measure?

input/output measures

The fact that a 98-pound job candidate is not hired as a dock worker to move 60-pound boxes of produce is legal as a result of ____.

bona fide occupational qualifications (BFOQs)

One of the disadvantages associated with Internet training is ____.

the cost of equipment and technology

Job analysis is a purposeful and systematic process of collecting information on the important work-related aspects of a job.

True

A study in the construction industry found that when equipment is stolen from building sites, workers are the culprits 82 percent of the time. If background checks reduced employee thievery over a period of time and throughout the industry, then this selection process would be ____.

validated

In setting their pay structures, companies use a procedure, known as performance assessment, which determines the worth of each job by determining the market value of the knowledge, skills, and requirements needed to perform it.

False

An ESOP is an ____.

employee stock ownership plan

Two of the most important results of a job analysis are ____.

job descriptions and job specifications

What is the primary advantage of the structured interview?

all applicants are asked the same questions

____ are procedures used to verify the truthfulness and accuracy of information that applicants provide about themselves and to uncover negative, job-related background information not provided by applicants

Background checks

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