4 Written Questions
4 Multiple Choice Questions
- A person employed by a company to arrange travel for its employees.
- This refers to any trip assembled by an agent from scratch, rather than a package.
- An agency used by outside agents for booking travel.
- The official rules, regulations, and fares of airlines.
3 True/False Questions
Consortium → A group of agencies that works together to obtain and develop marketing tools accounting systems, training programs, and higher commissions from select, preferred suppliers.
Queue → This refers to any trip assembled by an agent from scratch, rather than a package.
Cross-selling → Enhancing a sale by recommending better options than the client had in mind.