4 Written questions
4 Multiple choice questions
- A person employed by a company to arrange travel for its employees.
- A number issued by a credit card company that indicates its authorization of a credit card transaction.
- Enhancing a sale by recommending better options than the client had in mind.
- A group of agencies that works together to obtain and develop marketing tools accounting systems, training programs, and higher commissions from select, preferred suppliers.
3 True/False questions
Host agency → An agency used by outside agents for booking travel.
FIT → A feature of a CRS/GDS to remind the agent of an important action to be taken or message to be delivered.
Tariffs → This refers to any trip assembled by an agent from scratch, rather than a package.