4 Written questions
4 Multiple choice questions
- A number issued by a credit card company that indicates its authorization of a credit card transaction.
- A group of agencies that works together to obtain and develop marketing tools accounting systems, training programs, and higher commissions from select, preferred suppliers.
- A feature of a CRS/GDS to remind the agent of an important action to be taken or message to be delivered.
- A person employed by a company to arrange travel for its employees.
3 True/False questions
FIT → This refers to any trip assembled by an agent from scratch, rather than a package.
Debit memo → This refers to any trip assembled by an agent from scratch, rather than a package.
Preferred relationship → Enhancing a sale by recommending additional products or services.