NAME

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4 Written questions

4 Multiple choice questions

  1. A person employed by a company to arrange travel for its employees.
  2. A number issued by a credit card company that indicates its authorization of a credit card transaction.
  3. Enhancing a sale by recommending better options than the client had in mind.
  4. A group of agencies that works together to obtain and develop marketing tools accounting systems, training programs, and higher commissions from select, preferred suppliers.

3 True/False questions

  1. Host agencyAn agency used by outside agents for booking travel.

          

  2. FITA feature of a CRS/GDS to remind the agent of an important action to be taken or message to be delivered.

          

  3. TariffsThis refers to any trip assembled by an agent from scratch, rather than a package.

          

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