4 Written questions
4 Multiple choice questions
- A number issued by a credit card company that indicates its authorization of a credit card transaction.
- A group of agencies that works together to obtain and develop marketing tools accounting systems, training programs, and higher commissions from select, preferred suppliers.
- This refers to any trip assembled by an agent from scratch, rather than a package.
- A request for payment, usually from an airline, when the airline believes that a travel agent or agency made an error on a fare and provided too little money to the airline for that ticket.
3 True/False questions
Queue → This refers to any trip assembled by an agent from scratch, rather than a package.
Corporate travel manager → Enhancing a sale by recommending additional products or services.
Preferred relationship → An agreement between an agency and a supplier in which the agency receives a higher commission for selling the supplier's products.