4 Written questions
4 Multiple choice questions
- An agency used by outside agents for booking travel.
- A request for payment, usually from an airline, when the airline believes that a travel agent or agency made an error on a fare and provided too little money to the airline for that ticket.
- A number issued by a credit card company that indicates its authorization of a credit card transaction.
- Enhancing a sale by recommending better options than the client had in mind.
3 True/False questions
Consortium → Enhancing a sale by recommending better options than the client had in mind.
Corporate travel manager → A person employed by a company to arrange travel for its employees.
Tariffs → This refers to any trip assembled by an agent from scratch, rather than a package.