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of 11 available terms

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4 Written Questions

4 Multiple Choice Questions

  1. A person employed by a company to arrange travel for its employees.
  2. A group of agencies that works together to obtain and develop marketing tools accounting systems, training programs, and higher commissions from select, preferred suppliers.
  3. Enhancing a sale by recommending additional products or services.
  4. This refers to any trip assembled by an agent from scratch, rather than a package.

3 True/False Questions

  1. UpsellingEnhancing a sale by recommending better options than the client had in mind.


  2. TariffsThe official rules, regulations, and fares of airlines.


  3. Debit memoA request for payment, usually from an airline, when the airline believes that a travel agent or agency made an error on a fare and provided too little money to the airline for that ticket.


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