ch.4 the travel agency industry
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Created by:
19Brionne94 on November 7, 2011
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11 terms
Terms | Definitions |
|---|---|
 Approval Code | a number issued by a credit card companyto indicate its authorization of a credit card transaction |
| Consortium | a group of agencies that work together to abtain and develop marketing tools |
| Corporate Travel manager | a person employed by a company to arrange travel for its employees |
| Cross-selling | enhancing a sale by recommending additional products or services |
| Debit memo | a request for payment |
| FIT | any trip assembled by an agent from scratch rather than a package. |
| Host agency | an agency used by outside agents for booking travel |
| Preferred Relationship | an agreementbetween an agency and a supplier |
| queue | of feature to remind the agent of an important action |
| Tarrifs | the official rules, regulation, and fares of airlines |
| upselling | enhancing a sale by recommending better options than the client had in mind. |
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