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4 Written questions

4 Multiple choice questions

  1. an agency used by outside agents for booking travel
  2. an agreementbetween an agency and a supplier
  3. any trip assembled by an agent from scratch rather than a package.
  4. a person employed by a company to arrange travel for its employees

3 True/False questions

  1. Tarrifsany trip assembled by an agent from scratch rather than a package.

          

  2. Debit memoa request for payment

          

  3. upsellingenhancing a sale by recommending better options than the client had in mind.

          

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