4 Written questions
4 Multiple choice questions
- any trip assembled by an agent from scratch rather than a package.
- the official rules, regulation, and fares of airlines
- enhancing a sale by recommending better options than the client had in mind.
- enhancing a sale by recommending additional products or services
3 True/False questions
Host agency → an agency used by outside agents for booking travel
Consortium → a group of agencies that work together to abtain and develop marketing tools
Corporate Travel manager → enhancing a sale by recommending additional products or services