4 Written questions
4 Multiple choice questions
- an agency used by outside agents for booking travel
- a number issued by a credit card companyto indicate its authorization of a credit card transaction
- of feature to remind the agent of an important action
- a person employed by a company to arrange travel for its employees
3 True/False questions
Consortium → a group of agencies that work together to abtain and develop marketing tools
upselling → enhancing a sale by recommending better options than the client had in mind.
Tarrifs → any trip assembled by an agent from scratch rather than a package.