Chapter 5
Order by
25 terms
Terms | Definitions |
|---|---|
 verbal communication | concerns the use of words to create and convey meaning |
| words in verbal communication enable us to | define and classify; express our beliefs, attitudes, thoughts, and feelings; organize perceptions; and talk about hypothetical events, in the past and future. |
| symbols | words that stand for something else. |
| triangle of meaning | shows the relationship between words and what they stand for. |
| knowing the needs and motifs | that drive us to interact with others can also motivate us to communicate competently. |
| Maslows hierarchy of needs | basic, safety, belonging, esteem, actualization |
| William Schutz | inclusion, affection, control. |
| messages we send | have two meanings. |
| covert/connotative | unspoken meaning |
| overt/denotative | spoken word. |
| euphemisms | replace unpleasant and negative meanings with pleasant and neutral. |
| syntactic | how symbols are arranged. |
| pragmatic | what symbols mean in a given context. |
| semantic | what symbols mean. |
| abstraction | level of specificity. highly connotative=highly abstract. "your a jerk." |
| concrete words | more specific, based on sense data leaving no doubt to meaning. |
| indiscrimination | failing to make distinctions among similar but different people places and ideas. |
| allness | incorrect idea of knowing everything about something. |
| owning thoughts | realizing we dont know everything and our perceptions are influcencd by culture, social, and gender contexts. |
| static evaluation | ignoring ideas of persons, places, and things changing. using the word is. |
| symbols used in verbal communication | influence our perceptions of the world. |
| changes in our language affect | culture and changes in our culture affect language. |
| jargon | specialized vocab shared by members of occupational groups. |
| biased language | failing to acknowledge and validate others. |
| slang | vocab shared by people with similar experiences and interests. |
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