| Term | Definition |
| invoke | v. requests help or protection (from a deity); summon a spirit through witchcraft; request, make an appeal; pray; activate a command, cause a certain action (Computers) |
| entail | have, impose, require e.g. Recovery itself may entail the business in further actions, such as re-entering or verifying data |
| spawn | spawn problems - give rise to, generate |
| ascertain | v. clarify, verify, confirm e.g. incidents can spawn problems if they are ocurring incidents, or if the Service Desk or second or third-line support cannot ascertain the underlying cause |
| pragmatically | adv. in a pragmatic manner, practically, through action, through practice 1. in a realistic manner; "we want to build a democratic society, but we must act pragmatically" |
| contingency | n. possibility, chance should a contingency arise; in case of a contingency : trong trường hợp bất ngờ; nếu xảy ra việc bất ngờ e.g. Contingency plan - planning for unwanted occurrences that may happen at a later time |
| resilience | n. elasticity, ability to return to the original shape; cheerfulness, quality of quickly recovering from sadness or failure, buoyancy |
| endeavour | 1. A trying to do or make something: attempt, crack, effort, essay, go, offer, stab, trial, try. Informal shot. Slang take. Archaic assay. See try. 2. The use of energy to do something: effort, exertion, pain (used in plural), strain1, striving, struggle, trouble, while. Informal elbow grease. See work/play. |
| sanction | Sanctions are penalties or other means of enforcement used to provide incentives for obedience with the law, or with rules and regulations.[1] criminal sanctions can take the form of serious punishment, such as capital punishment, prison time, or severe fines. Within the civil law context, sanctions are usually monetary fines, levied against a party to a lawsuit or his/her attorney, for violating rules of procedure, or for abusing the judicial process. The most severe sanction in a civil lawsuit is the involuntary dismissal, with prejudice, of a complaining party's cause of action, or of the responding party's answer. This has the effect of deciding the entire action against the sanctioned party without recourse, except to the degree that an appeal or trial de novo may be allowed because of reversible error. As a noun, the term is usually used in the plural, even when it refers to a single event: if a judge fines a party, it is not said that he/she imposed a sanction, but that he/she imposed sanctions. |