knowledge management system (kms)
an organized collection of people, procedures, software, databases,and devices used to create, store, share and use the organization's knowledge and experience.
objective and can be measured and document in reports, papers, and rules.
hard to measure and document and typically is not objective or formalized.
secretaries administrative assistants, bookkeepers, and similar data-entry personnel are often called this
people who create, use and disseminate knowledge.
chief knowledge officer (CKO)
top level executive who helps the organization use a KMS to create, store and share knowledge.
communities of practice (CPO)
A GROUP OF PEOPLE DEDICATED TO A COMMON DISCIPLINE OR PRACTICE, SUCH AS OPEN SOURCE SOFTWARE, AUDITING, MEDICINE, OR ENGINEERING.
knowledge stored in documents, reports, files, and databases.
artificial intelligence systems
people procedures, hardware, software, data, and knowledge needed to develop computer systems and machines that demonstrate the characteristics of intelligence
the ability to learn from experiences and apply knowledge acquired form experience, handle complex situation, solve problems when important information is missing, determine what is important, react quickly and correctly to a new situation, understand visual images, process and manipulate symbols, be create and imaginative, and use heuristics.
consists of hardware and software that stores knowledge and makes inferences, similar to those of a human expert..
involves developing mechanical or computer devices that can paint cars, make precision welds, and perform other task that require a high degree of precision or are tedious or hazardous for human beings.
include hardware and software that permit computers to capture, store, and manipulate visual images.
natural language processing
allows a computer to understand and react to statements and commands made in a natural language, such as English.
involves converting sound waves into words.
a combination of software and hardware that allows a computer to change how it functions or reacts to situations based on feedback it receives.
a learning system involving sequential decisions with learning taking place in between each decision
a computer makes a decision, analyzes the results, and the makes a better decision based on the analysis. (part of reinforcement learning)
a computer system that can act like or simulate the function of a human brain.
an approach to solving large, complex problems in which many related operations or models change and evolve until the best one emerges.
programs and a knowledge base used to performs a specific task for a person, a process, or another program; also called intelligent robot or bot.
a conditional statement that links conditions to actions or outcomes.
if then statements
rules that suggest certain conclusions
seek information and relationships from the knowledge base and provides answers, predictions, and suggestions similar to the way a human expert would.
component of an expert system that allows a user or decision maker to understand how the expert system arrived t certain conclusions or results
knowledge acquisition facility
part of the expert system hat provides a convenient and efficient means of computerizing and storing all the components of the knowledge base.
the person or group with the expertise or knowledge the expert system is trying to capture (domain)
a person who has training or experience in the design development, implementation, and maintenance of an expert system, including training or experience withe expert system shells.
the person or group who uses and benefits from the expert system.
expert system shell
collection of software packages and tools used to design, develop, implement, and maintain expert systems.
text, graphics, video, animation, audio, and other media that can be used to help an organization efficiently and effectively achieve its goals.
virtual reality system
a system that enables one or more users to move and react in a computer simulated environment.
relays sense of touch and other physical sensations in the virtual world is the least devolved and perhaps most challenging interface to create
has the potential to superimpose digital data over real photos or images
the use of information systems to develop competitive strategies for people, organizations, or even countries
a specialized system that combines traditional disciplines, such as science and medicine, with computer systems and technology.