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Junior Cert

consumer

someone who buys or uses goods and services

impulse buying

buying something on the spur of the moment without thinking

buyers remorse

when something is bought on impulse and does not satisfy the consumer

consumer information

information available to consumers

consumer education

is learning how to use consumer information well

priority

something you decide is important to you and must be done first

credit note

form of redress - allows the consumer to buy items of the same value at a later date

management

skilled use of resources in order to achieve a goal

service

is work done for payment e.g hairdressing

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