An arrangement where the esthetician is required to pay the owner a set rental fee to operate in a specific space within the owners establishment.
A strategy for understanding key elements in developing business; also serves as a guide to making informed business decisions
Business expenses that fluctuate, such as utilities, supplies,and advertising
Outgoing monies towards salaries, wages, commission, repairs, laundry, advertising, rent,utilities, taxes
Form of business ownership where 1 or more stockholders share ownership. It is run managed by a board of directors and offers protection to personal liability.
Items, like product, used in daily business operation.
form of business ownership in which 2 or more people share ownership. Each partner assumes the other's unlimited liability for debt
What are the 2 most important factors in choosing a facility?
Accessibility and visibility
When should you consult a lawyer?
Prior to purchasing a new or existing business and to ensure you are in compliance with all federal, state and local laws/regulations
When should you consult an accountant?
Prior to purchasing a new or existing business and prior to making any financial decisions.
What are the signs of a good employer?
Treat employees with dignity and respect, have good communication, let employees know they are appreciated, meet payroll obligations, offer as many benefits as possible, set clear goals, objectives, and be consistent
What are the signs of being a good manager?
Being honest, decisive, reliable, expecting the best, sharing information, following the rules, and leading by example
where is the hub if salon operations?
The reception desk
How do you develop good public relations?
By working on effective communication and management skills
Where should salon policies be posted?
The front desk is the ideal place to display your menu, pricing, spa policies, and promotional information
(PR) the planning and developing of relationships to achieve a certain desired behavior
What are the guidelines of telephone etiquette?
Answer the phone within 3 rings, be polite, program your voice mail, return phone calls promptly, be positive, courteous, attentive, leave messages addressing them by name. Make sure to confirm appointments 24-48 hours in advance.
Amount of money available from all expenses are subtracted from the revenue